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What is CounterBalance?

CounterBalance is more than just a software tool; it is a robust platform that provides users with significant control over their operational management. This adaptable system includes features such as Customer Relations Management (CRM), process oversight, scheduling, inventory and time cost tracking, and financial accounts, among others. By leveraging CounterBalance, management can develop a customized system tailored to their specific operational needs. Users have the ability to craft personalized process flows, set up diverse payment options, create forms, implement access controls, and configure notifications and reporting functionalities. Essentially, CounterBalance allows you to build an application that feels like it was created by your own hands. Moreover, every aspect of customization and maintenance within your CounterBalance System can be handled directly by you, the user, through user-friendly and intuitive interfaces. Alongside effectively managing leads and customer interactions seamlessly, CounterBalance skillfully manages the inventory elements linked to those sales, fostering a comprehensive approach to operational productivity. Ultimately, this platform unites flexibility with ease of use, establishing itself as an invaluable asset for any organization seeking to enhance its operational capabilities. The ability to adapt and scale with your business needs further solidifies CounterBalance as a key player in driving efficiency and effectiveness.

What is Counter Intelligence?

Counter Intelligence's retail POS management software truly embodies its purpose by effectively collecting and structuring essential data about various elements of your retail business, such as sales statistics, product information, stock levels, customer demographics, and employee performance. This software can function in the Cloud, alongside the Counter Intelligence POS on a single computer, or through multiple network setups tailored for business needs. Moreover, it features an e-commerce solution called e-Retailer, enabling retailers to effortlessly create an online storefront that is operated just like any other physical store. The system ensures that inventory data is seamlessly recorded and transferred to Counter Intelligence Office, while sales, customer, and staff information is consistently updated from your Counter Intelligence POS terminal(s) through a local network or via Cloud access. This fluid integration guarantees that all facets of your retail operation are kept current and readily available for making well-informed strategic decisions. By leveraging this comprehensive software, retailers can enhance their operational efficiency and improve customer satisfaction.

Media

Media

Integrations Supported

Tyro EFTPOS

Integrations Supported

Tyro EFTPOS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nexphaze

Company Website

www.nexphaze.com

Company Facts

Organization Name

Kudos Solutions

Company Location

New Zealand

Company Website

www.kudos.co.nz/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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