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What is CrossEngage?

CrossEngage empowers businesses to forge enduring and meaningful relationships with their customers. Through its innovative Customer Data and Prediction Platform, brands can efficiently pinpoint, prioritize, and engage their target customer segments. By utilizing artificial intelligence and a predictive customer relationship management system, this software as a service (SaaS) solution assesses the financial implications and urgency of connecting with customers. As a result, businesses can deliver more tailored and impactful customer experiences, ultimately boosting customer lifetime value and return on investment, while fostering loyalty and satisfaction among their clientele.

What is Black Crow AI?

Black Crow is committed to enabling businesses, regardless of their size, by making artificial intelligence technology more approachable. Our first product optimizes paid marketing techniques for direct-to-consumer brands through the use of predictive audience insights. More than 250 DTC merchants have embraced Black Crow AI, witnessing remarkable advancements in their marketing performance. You can gain 50% more customers without any increase in your media spending, transforming your retargeting and prospecting strategies. Our predictive capabilities not only boost remarketing ROI by pinpointing your most valuable visitors but also unlock new audience segments for broader prospecting. We strive to simplify and automate your marketing processes, empowering you to enhance your paid marketing efficiency with the aid of machine learning forecasts. By utilizing Black Crow's predictive audience solutions, you can significantly elevate your marketing endeavors. Our patented technology predicts customer value in real-time across a multitude of DTC and eCommerce platforms, enabling online merchants to greatly improve their paid marketing effectiveness and accelerate growth. Furthermore, our seamless integration process can be accomplished in mere minutes using one of our tag manager templates, ensuring that getting started is more straightforward than ever. This ease of use complements the powerful features of our technology, allowing businesses to focus on strategic growth rather than technical hurdles.

Media

Media

Integrations Supported

Facebook
Google Analytics
Accengage
ActiveCampaign
Adobe Analytics
Gmail
Google Ad Manager
Google Shopping
Heap
Instagram
Mailchimp Transactional Email (Mandrill)
Mailgun
Meta Audience Network
Microsoft Advertising
Optimizely One
Pinterest
Recharge
SendGrid
The Trade Desk

Integrations Supported

Facebook
Google Analytics
Accengage
ActiveCampaign
Adobe Analytics
Gmail
Google Ad Manager
Google Shopping
Heap
Instagram
Mailchimp Transactional Email (Mandrill)
Mailgun
Meta Audience Network
Microsoft Advertising
Optimizely One
Pinterest
Recharge
SendGrid
The Trade Desk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CrossEngage

Date Founded

2015

Company Location

Germany

Company Website

www.crossengage.io

Company Facts

Organization Name

Black Crow AI

Company Location

United States

Company Website

www.blackcrow.ai/

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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