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features
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What is Customer.guru?

Conventional satisfaction surveys typically achieve a meager response rate of just 3% to 5% from customers. In contrast, our platform boasts significantly higher engagement rates, often between 40% and 60%. This exceptional performance is largely due to our effective follow-up strategies and a survey design that prioritizes both efficiency and user experience. We handle the optimization process on your behalf, making the feedback collection effortless. Moreover, our automated reports facilitate in-depth exploration of your data, enabling you to assess customer satisfaction across various dimensions, including the products purchased, the timing of initial purchases (such as during the holiday season or Black Friday), total order quantities, and geographic locations. The Net Promoter Score, a crucial metric for gauging customer loyalty that gained recognition in the Harvard Business Review in 2003, is now embraced by over two-thirds of Fortune 1000 companies. By simply uploading customer emails or establishing automated survey schedules, you can monitor the NPS for distinct customer segments over time. Additionally, you can utilize your insights by connecting with over 1,000 applications available on Customer.guru, broadening your opportunities for customer engagement and satisfaction evaluation. This thorough feedback approach not only strengthens customer relationships but also propels business growth as you make informed decisions based on comprehensive data analysis. Ultimately, harnessing these insights can lead to enhanced customer loyalty and increased profitability.

What is CreateSurvey?

We evaluate surveys and requirements within just one business day. The adaptable features of CreateSurvey can be tailored to meet your unique needs. You have the option to choose from our vast library of survey themes or request a custom design that fits your specifications. CreateSurvey distinguishes itself as a professional online platform for crafting web forms and conducting surveys. It provides a variety of templates, multiple question types, display logic, timers, and a host of other features. With pricing plans that cater to your specific needs, there is even a FREE subscription available! You can access reports online or download them for offline analysis in formats such as MS Excel and SPSS. Our platform includes a wide array of pre-designed survey templates that can be easily deployed. By leveraging these templates, you can set up a survey within minutes. Simply log into your account, click on "Add New Survey," enter your company name, product title, or any relevant details, and your survey will be prepared for distribution! Don’t miss the opportunity to click and create your survey using our templates. Furthermore, our intuitive interface ensures that the whole process is seamless and efficient, allowing anyone—regardless of technical skill—to create a polished survey with ease. This accessibility empowers businesses of all sizes to gain valuable insights from their surveys quickly and effectively.

Media

Media

Integrations Supported

Easyflow
Integry
Wufoo
Zapier

Integrations Supported

Easyflow
Integry
Wufoo
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$10.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Customer.guru

Date Founded

2016

Company Location

Czech Republic

Company Website

customer.guru

Company Facts

Organization Name

Imposant

Company Website

www.createsurvey.com

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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