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What is DACK?
DACK presents a robust operator portal designed to enable managers to efficiently manage, customize, and improve the guest experience through various features such as messaging, verification, and streamlined check-in/check-out procedures. The cutting-edge DACK app allows guests to proceed directly to their accommodations—whether it's a room, home, or apartment—without the necessity of engaging with front desk personnel or rental offices. By facilitating straightforward check-ins and providing access through mobile keys or key codes, the app ensures a hassle-free experience for users. In addition, guests have easy access to comprehensive information about their lodging's amenities, local attractions, and specific instructions for their stay, all conveniently available on their devices. DACK further introduces a revenue-enhancing upsell platform that allows operators to boost their earnings beyond typical guest bookings. Simple add-ons, such as flexible check-in options and pet fees, can greatly increase profitability, while the potential for unique offerings is limitless. With this adaptable upsell platform, operators can offer distinctive services like private chefs, ski equipment rentals, or baby gear—anything that can elevate both the guest experience and their overall satisfaction. This not only enriches their visit but also builds loyalty, encouraging guests to return in the future. Ultimately, DACK aims to redefine the hospitality landscape by prioritizing guest convenience and operator profitability.
What is Broadband Hospitality?
Broadband Hospitality (BBH) is your comprehensive ally in hospitality technology, offering a singular solution designed for hotels, resorts, casinos, senior living facilities, apartment complexes, and student housing. Our platform seamlessly integrates various technology services aimed at enhancing performance while reducing costs significantly. We tailor our services to fit your specific needs and budget, fostering a collaborative and cost-effective approach. Rather than merely acting as a service provider, we see ourselves as a committed partner dedicated to delivering exceptional results for both your guests and residents. Picture us as your go-to source for hospitality technology solutions, offering 24/7 support, straightforward billing, and a hassle-free experience. With over thirty years of specialized experience in the industries we serve, we bring unparalleled knowledge to the table. Our robust partnerships with leading technology vendors ensure that you receive the best solutions customized to your property's requirements. Understanding the critical role technology plays in the hospitality sector, we are dedicated to adapting and evolving with industry trends to provide you with the best possible support. Our commitment extends beyond just service; we aim to foster long-lasting relationships that drive mutual success.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
DACK
Date Founded
2021
Company Location
United States
Company Website
www.dackinc.com
Company Facts
Organization Name
Broadband Hospitality
Date Founded
1993
Company Location
United States
Company Website
broadbandhospitality.com