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What is DERDACK Enterprise Alert?

Derdack's alarming software for enterprises streamlines the alerting process, facilitating a swift, dependable, and efficient reaction to incidents that could jeopardize services and operations. This capability is particularly vital for IT systems that are critical to missions and operate around the clock. The core features of our alerting software are built on four essential components that enhance incident response: automated alert notifications, efficient duty scheduling, opportunities for ad-hoc collaboration, and support for incident remediation. Enterprise Alert ensures consistent, automated notifications through various channels like voice, text, push notifications, and email. It meticulously monitors the delivery of alerts and acknowledgments while automatically addressing any failures in notification delivery. Additionally, Enterprise Alert simplifies the scheduling of on-call duties with a user-friendly drag-and-drop interface accessible from any web browser. Once the schedule is established, it can promptly notify the appropriate engineers when the relevant information becomes available, ensuring that critical incidents are managed with the utmost efficiency. This comprehensive approach not only enhances response times but also reinforces the reliability of IT operations across the board.

What is Crystal Alarm?

Crystal Alarm is an innovative personal alarm application designed for both individual and professional use, compatible with Android and iPhone devices. This app facilitates the rapid sending of alerts to colleagues and a central alarm monitoring system, making it an essential tool for workplace safety. Since its launch in 2012, Crystal Alarm has continually improved to enhance protection for lone workers and those in vulnerable situations. The app features a timer alarm that can be activated by a single user, providing continuous location tracking for added security. In case of emergencies, it includes a panic alarm function that can be used with a Bluetooth accessory for immediate assistance. Additionally, there is a Safe Return Home feature, allowing employees to confirm their safe arrival back home, which is particularly useful for those who may not return to the office after their shifts. Crystal Alarm also offers precise positioning capabilities, utilizing GPS for outdoor tracking and various systems for indoor navigation. Furthermore, the background audio function of the alarm central enables monitoring of the environment during an alarm event, ensuring that help can arrive promptly if needed. With its focus on worker safety and constant enhancements, Crystal Alarm stands out as a vital resource for businesses aiming to protect their employees effectively.

Media

Media

Integrations Supported

Active Directory
Cisco Spaces
IT-Conductor
Microsoft Entra ID
Netreo

Integrations Supported

Active Directory
Cisco Spaces
IT-Conductor
Microsoft Entra ID
Netreo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$4 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Derdack

Date Founded

1999

Company Location

Germany

Company Website

www.derdack.com/enterprisealert-alerting-software/

Company Facts

Organization Name

Crystal Alarm

Date Founded

2011

Company Location

Sweden

Company Website

www.crystalalarm.com

Categories and Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Recovery

Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

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