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What is DaVinci Lock?

The DaVinci Lock is a state-of-the-art, contactless locking and access control system tailored for operators of self-storage facilities. It includes features such as overlocks for both vacant and delinquent units, enabling the remote management of lock assignments and removals, while securing units with uniquely serial-engraved locks. Additionally, it automates the process of sending unlock codes to tenants via email or SMS upon payment completion. The system comprises three key components: DaVinci Lock, which encompasses the physical locks and their management software; Tenant Connect, a customizable portal that streamlines access, payment processing, gate and unit entry, auction management, and analytics; and G.O.A.T. (currently in beta), which introduces virtual keypad and QR code unlocking alongside enhanced access reporting. Moreover, the solution integrates effortlessly with popular self-storage management software, facilitating code delivery and significantly reducing the need for manual tasks. As a result, this innovative system not only bolsters security but also optimizes operational efficiency for self-storage facility owners, making it an essential tool in modern storage management.

What is AMC Technology DaVinci?

DaVinci serves as a comprehensive platform for orchestrating interactions, facilitating the creation and implementation of both agent and customer experiences seamlessly. The architecture of DaVinci consists of two core components: Experience Orchestration: This layer features an event-driven framework combined with an extensive array of pre-existing applications tailored for prominent CRM and contact center solutions, granting customer experience leaders and solution architects full command over the user journey. Deployment Orchestration: By offering essential infrastructure services like identity and access management alongside effective data management that includes day one data protection, DaVinci streamlines and hastens the rollout of interaction management solutions. AMC's Interaction Orchestration Platform, enriched with a diverse library of applications and integrated contact center functionalities, simplifies the process of connecting your contact center. Additionally, users have the opportunity to broaden their capabilities by delving into a myriad of possibilities. The integration of computer telephony enhances the user experience, exceeding contemporary standards in areas such as routing and workflows. With features like screen pop and click-to-dial readily available within the CRM, users find it convenient to access essential tools, and integrating CTI with existing applications (both CRM and telephony systems) is straightforward and efficient. This level of integration not only boosts productivity but also elevates overall customer satisfaction.

Media

Media

Integrations Supported

6Storage
Easy Storage Solutions
Hummingbird
SiteLink Web Edition
storEDGE

Integrations Supported

6Storage
Easy Storage Solutions
Hummingbird
SiteLink Web Edition
storEDGE

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DaVinci Solutions

Company Location

United States

Company Website

www.davincisolutions.com/davinci-self-storage-locks

Company Facts

Organization Name

AMC Technology

Date Founded

1995

Company Location

United States

Company Website

www.amctechnology.com/contact-center-solution/

Categories and Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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