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What is DecisionLink ValueCloud?

ValueCloud® provides a comprehensive framework and repository that effectively stores and analyzes essential customer value data, converting it into actionable insights and valuable resources for various departments within the organization, such as product management, marketing, sales, value engineering, professional services, and customer success. Recognizing customer value is vital as it signifies an important evolution in Customer Relationship Management, where genuine connections with customers rely heavily on the value they perceive. Unfortunately, current CRM systems and other business applications often fall short of the capabilities required for efficient customer value management. We believe that any organization seeking to shift towards higher value and more profitable business models must regard customer value as a key strategic asset; doing so will not only enhance competitive edge but also enrich dialogues, foster trusted advisor relationships, and ultimately lead to better business results. In prioritizing customer value management, companies can more adeptly navigate the challenges and intricacies of today's competitive markets, ensuring sustained growth and customer satisfaction in the long run.

What is APTANIA?

Effectively managing your sales pipeline is crucial for any business looking to thrive. By keeping track of each prospect's position in the pipeline and analyzing previous interactions, you can gain valuable insights into your sales team's performance and maintain a structured approach. Our lead generation tool allows you to identify the companies visiting your website and the timing of their visits. This lead information can be easily integrated into your sales processes using our platform. Crafting and distributing marketing campaigns across multiple channels becomes effortless, enabling you to connect with your customers in a more personalized way. It's vital to comprehend the sources and journeys of your website visitors for accurate customer profiling. Whether they arrive at your site via email, links, or search engines, our tracking technology helps you identify which channels are most effective. Additionally, our solution supports both B2C and B2B clients, eliminating the hassle of managing various systems, processes, and reports. This cohesive strategy not only simplifies your operations but also boosts the overall effectiveness of customer relationship management. Ultimately, a well-organized sales pipeline fosters better decision-making and drives sustained growth.

Media

Media

Integrations Supported

Indent
Microsoft Dynamics 365
Salesforce

Integrations Supported

Indent
Microsoft Dynamics 365
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DecisionLink

Date Founded

1995

Company Location

United States

Company Website

www.decisionlink.com/products/

Company Facts

Organization Name

APTANIA

Company Location

United Kingdom

Company Website

www.aptania.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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