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Ratings and Reviews 0 Ratings
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What is DifferentKind?
Enhancing and evaluating the patient experience can be achieved by leveraging metrics that prioritize the development of loyalty and trust, ultimately resulting in improved oral health outcomes for patients and greater success for dental practices. A single one-star review or NPS score does not adequately reflect the full scope of patient satisfaction, especially when the consequences can be profound. We are transforming the evaluation of dental care by offering you a comprehensive view of your patients' needs and preferences. In addition, we provide you with research-backed strategies that promote trust and loyalty within your practice. Following their appointments, patients receive personalized, practice-branded messages through their chosen communication channels (SMS or email), encouraging them to give feedback regarding their experiences and results. This feedback is aggregated and displayed in a customized dashboard that is accessible to providers, staff, and regional managers, highlighting successes while pinpointing areas for growth. Moreover, our data, ready for machine learning applications, yields actionable and precise insights that empower dental teams to improve in 14 experience metrics and 4 outcome metrics, ultimately contributing to a more rewarding environment for both patients and dental professionals. By honing in on these vital areas, dental practices can establish a culture centered on ongoing improvement and enhanced patient satisfaction, thereby ensuring lasting relationships with their clientele. Furthermore, this commitment to excellence can significantly elevate the overall reputation of the practice within the community.
What is Dental-Exec?
Patients assess your dental practice based on a variety of factors that extend far beyond your clinical skills. While proficiency is essential, addressing individual scheduling needs, offering immediate access to patient records, and facilitating quick and accurate payment processes are equally crucial. Attention to every aspect matters, and it is the smooth management of the complete patient experience that the innovative Dental-Exec® v20 routinely delivers. This consistent reliability results in a notably smooth and pleasant experience for both your staff and patients every day. In the end, embracing a comprehensive approach to patient care will distinguish your practice in a competitive environment and help forge lasting relationships with those you serve.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
DifferentKind
Company Location
United States
Company Website
www.differentkind.com
Company Facts
Organization Name
DSN Software
Date Founded
1982
Company Location
United States
Company Website
www.dsn.com/dentalexec/
Categories and Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
Categories and Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging