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Ratings and Reviews 0 Ratings
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What is DifferentKind?
Enhancing and evaluating the patient experience can be achieved by leveraging metrics that prioritize the development of loyalty and trust, ultimately resulting in improved oral health outcomes for patients and greater success for dental practices. A single one-star review or NPS score does not adequately reflect the full scope of patient satisfaction, especially when the consequences can be profound. We are transforming the evaluation of dental care by offering you a comprehensive view of your patients' needs and preferences. In addition, we provide you with research-backed strategies that promote trust and loyalty within your practice. Following their appointments, patients receive personalized, practice-branded messages through their chosen communication channels (SMS or email), encouraging them to give feedback regarding their experiences and results. This feedback is aggregated and displayed in a customized dashboard that is accessible to providers, staff, and regional managers, highlighting successes while pinpointing areas for growth. Moreover, our data, ready for machine learning applications, yields actionable and precise insights that empower dental teams to improve in 14 experience metrics and 4 outcome metrics, ultimately contributing to a more rewarding environment for both patients and dental professionals. By honing in on these vital areas, dental practices can establish a culture centered on ongoing improvement and enhanced patient satisfaction, thereby ensuring lasting relationships with their clientele. Furthermore, this commitment to excellence can significantly elevate the overall reputation of the practice within the community.
What is Dental Symphony?
Encourage your team to place a greater emphasis on patient care rather than administrative responsibilities. By introducing a secure online portal that easily integrates with any practice management system, you can provide both new and returning patients with a more streamlined, efficient, and completely paperless experience, thus reducing the daily administrative workload on your staff. Our cutting-edge patient presentations not only elevate the overall experience but also offer significant protection for dental practices against liability claims, ensuring that patients are fully informed about their treatment plans. These presentations encompass a range of features, from contactless hygiene reports to warm greetings for new patients, all designed to educate them, alleviate their anxiety, and promote the acceptance of more intricate treatment options, ultimately enhancing your overall case acceptance rates. By prioritizing patient engagement and education, practices can cultivate deeper connections with their patients, leading to increased trust and satisfaction in the long run. This focus on relationship-building is essential for fostering loyalty and encouraging repeat visits.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
DifferentKind
Company Location
United States
Company Website
www.differentkind.com
Company Facts
Organization Name
Dental Symphony
Date Founded
2012
Company Location
United States
Company Website
www.dentalsymphony.com
Categories and Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
Categories and Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning