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What is Digital Onboarding?

Streamline the user experience by enabling seamless opt-in for text message notifications, account access, service sign-ups, and the acceptance of pre-approved offers. By integrating our flexible widgets and tools into microsites, landing pages, and digital banking promotional units, we can significantly boost user engagement. Implementing scheduled reminder messages will prompt customers and members to act swiftly, while linking email and text communications to personalized microsites or landing pages will enhance the tailored experience. Additionally, showcasing the most pertinent next steps within the digital banking interface will effectively guide users through their journey. Our cross-channel engagement solution allows for the direct incorporation of tools into the user experience, facilitating quick enrollment in services and instant acceptance of pre-approved offers. Furthermore, adding automated or live chat features to any Digital Onboarding microsite or landing page can be accomplished with just a single line of code, making the process even more efficient. This strategy not only enables account holders to accomplish their tasks without needing phone calls or in-person visits but also equips personal bankers with the necessary tools to maintain connections remotely. Ultimately, this comprehensive approach to enhancing user experience across various platforms cultivates stronger relationships with customers and leads to improved overall satisfaction. In doing so, we create a more accessible and user-friendly environment that fosters loyalty and trust among our clientele.

What is COA for Banking?

Why limit automation and optimization to just outbound marketing activities? Genuine collaboration is achieved when all teams work together consistently. With the introduction of COA, the excuses for overlooking valuable opportunities have vanished. When businesses are viewed through the lens of their customers, they are seen as a cohesive entity rather than a collection of separate departments. It is crucial to adopt this holistic view that goes beyond specific roles like Sales, Marketing, Underwriting, or Service. COA offers a comprehensive, integrated perspective that links marketing with sales, sales with service, and maintains these connections across the organization. Through COA, every team member's contributions are aligned and accountable, fostering a synchronized environment. This approach results in the creation of a dynamic customer profile tailored to fit your organization's culture and specific requirements. COA not only identifies but also prioritizes new customer opportunities based on various factors such as value, context, urgency, and the unique expertise of each team member involved. Consequently, your organization is equipped to fully leverage every opportunity that presents itself, ensuring that potential is maximized at every turn. Furthermore, this system enhances interdepartmental communication, ultimately leading to improved customer satisfaction and loyalty.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Digital Onboarding

Date Founded

2015

Company Location

United States

Company Website

www.digitalonboarding.com

Company Facts

Organization Name

Advanced Software Applications

Date Founded

1992

Company Location

United States

Company Website

www.asacorp.com/coa.jsp

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

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