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What is Disputes Deflector?

At Worldpay from FIS, we understand the various challenges and frustrations associated with chargebacks, which drain valuable time, resources, and energy that could be better utilized for business growth. These chargebacks lead to operational difficulties and can create tension with customers, ultimately impacting your sales negatively. A large number of these complications can be alleviated by addressing claims earlier in the dispute resolution process. The Disputes Deflector aggregates dispute information from multiple card brands, allowing you to respond to customer claims more efficiently, thereby reducing both chargebacks and the revenue losses that accompany them. Additionally, Visa and Mastercard are introducing new services designed to decrease the occurrence of chargebacks. By leveraging these services, you can provide critical information earlier in the dispute process, enabling you to issue refunds or take preventative actions, which can prevent a dispute from escalating into a chargeback. This forward-thinking strategy not only improves customer satisfaction but also strengthens your financial performance, ultimately positioning your business for greater success. By taking proactive measures, you can create a more resilient operational framework that mitigates risks associated with disputes.

What is ChargeGuard?

Discover the possible recovery amount that awaits you with our free, no-obligation account evaluation. Our team of certified recovery specialists will meticulously identify the root problems, address disputes, and oversee recoveries, enabling you to focus on growing your business. You won’t need a separate dashboard; ChargeGuard insights will give you a clear view of pending disputes, those that have been denied, and those that have been approved. Furthermore, you will have access to total counts, types of chargebacks, their financial impacts, and much more. ChargeGuard offers the most straightforward and effective means of reclaiming historical Amazon deductions while also protecting you from future fees. Our pricing structure is simple: you incur no costs if we are unable to recover deductions on your behalf. However, if we successfully identify and recover deductions, we charge a standard commission based on the total amount recovered. Thanks to our expertise, you can recover up to 99% of fees associated with chargebacks, shortages, and overbilling, aligning yourself with leading authorities in Amazon 1st party vendor cost recovery. By utilizing our advanced management of Amazon deductions, you can significantly enhance your profitability and ensure your business remains competitive in today’s market. Take the first step towards financial recovery and let us help you maximize your earnings.

Media

Media

Integrations Supported

Amazon

Integrations Supported

Amazon

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Company Facts

Organization Name

Carbon6

Company Location

Canada

Company Website

www.carbon6.io/chargeguard

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Amazon Seller Tools

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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