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What is Disputes Deflector?

At Worldpay from FIS, we understand the various challenges and frustrations associated with chargebacks, which drain valuable time, resources, and energy that could be better utilized for business growth. These chargebacks lead to operational difficulties and can create tension with customers, ultimately impacting your sales negatively. A large number of these complications can be alleviated by addressing claims earlier in the dispute resolution process. The Disputes Deflector aggregates dispute information from multiple card brands, allowing you to respond to customer claims more efficiently, thereby reducing both chargebacks and the revenue losses that accompany them. Additionally, Visa and Mastercard are introducing new services designed to decrease the occurrence of chargebacks. By leveraging these services, you can provide critical information earlier in the dispute process, enabling you to issue refunds or take preventative actions, which can prevent a dispute from escalating into a chargeback. This forward-thinking strategy not only improves customer satisfaction but also strengthens your financial performance, ultimately positioning your business for greater success. By taking proactive measures, you can create a more resilient operational framework that mitigates risks associated with disputes.

What is Chargeback Gurus?

Utilizing our extensive expertise in the industry along with our proprietary FPR-360 technology, we achieve a chargeback recovery rate that is significantly higher—three times the average in the sector. Our system seamlessly integrates with your payment gateway, processor, and CRM, allowing us to analyze chargeback data and identify their underlying causes in real-time, all while maintaining strict security standards to safeguard your information. As the leading provider of dispute analytics and Smart Chargeback Recovery solutions, our offerings, which include alerts, the Root-Cause Analyzer™, and 3D Secure technologies, empower you to decrease chargebacks by nearly 50%. Furthermore, our capability to identify chargeback origins in real-time provides unparalleled insights into your customers' purchasing behaviors, surpassing any other dispute resolution tool on the market. The Root-Cause Analyzer empowers you to assess over 40 different data points, assisting in identifying vulnerabilities, improving customer retention, and enhancing overall satisfaction among your clientele. Consequently, our forward-thinking approach not only simplifies the management of disputes but also plays a crucial role in fostering the sustained growth and prosperity of your business. By adopting our solutions, you can transform your chargeback strategy into a powerful asset for long-term success.

Media

Media

Integrations Supported

Authorize.Net
Clearent Payment Processing
Dropbox Sign
EVO Payments
Ethoca
Gmail
Help Scout
Kount
Netevia
OrangeCRM
PayKings
Payanywhere
Paycosmos
Paysafe
Shopify
Sift
UltraCart
Wells Fargo Business Checking
WooCommerce
Yo!Kart

Integrations Supported

Authorize.Net
Clearent Payment Processing
Dropbox Sign
EVO Payments
Ethoca
Gmail
Help Scout
Kount
Netevia
OrangeCRM
PayKings
Payanywhere
Paycosmos
Paysafe
Shopify
Sift
UltraCart
Wells Fargo Business Checking
WooCommerce
Yo!Kart

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Company Facts

Organization Name

Chargeback Gurus

Date Founded

2014

Company Location

United States

Company Website

www.chargebackgurus.com/en/

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Popular Alternatives

Popular Alternatives

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