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What is Disputes Deflector?

At Worldpay from FIS, we understand the various challenges and frustrations associated with chargebacks, which drain valuable time, resources, and energy that could be better utilized for business growth. These chargebacks lead to operational difficulties and can create tension with customers, ultimately impacting your sales negatively. A large number of these complications can be alleviated by addressing claims earlier in the dispute resolution process. The Disputes Deflector aggregates dispute information from multiple card brands, allowing you to respond to customer claims more efficiently, thereby reducing both chargebacks and the revenue losses that accompany them. Additionally, Visa and Mastercard are introducing new services designed to decrease the occurrence of chargebacks. By leveraging these services, you can provide critical information earlier in the dispute process, enabling you to issue refunds or take preventative actions, which can prevent a dispute from escalating into a chargeback. This forward-thinking strategy not only improves customer satisfaction but also strengthens your financial performance, ultimately positioning your business for greater success. By taking proactive measures, you can create a more resilient operational framework that mitigates risks associated with disputes.

What is ChargebackHelp?

ChargebackHelp provides merchants with extensive protection against a wide range of disputes, such as fraud and friendly fraud. The CBH+ service enhances transaction data by incorporating effective tools designed to prevent disputes, manage chargebacks efficiently, and recover revenue lost due to friendly fraud. With ChargebackHelp, merchants can significantly lower the frequency of disputes and reclaim funds that might have been lost to fraudulent actions. Our platform simplifies the entire dispute management process with an intuitive interface, enabling merchants to monitor all disputes while gaining valuable insights into their financial effects. By utilizing our solutions, merchants can achieve a reduction in chargebacks of up to 40% and enhance their success rates in dispute representment. Safeguard your revenue with ChargebackHelp's innovative services. Moreover, the CBH+DEFLECT feature empowers merchants to engage at the critical moment when a cardholder raises a dispute, providing real-time transaction data for both the cardholder and their financial institution. This proactive strategy ensures that your business information is accessible to prevent potential disputes before they can escalate. In this way, merchants can maintain a stronger relationship with their customers while protecting their interests.

Media

Media

Integrations Supported

CelerisPay

Integrations Supported

CelerisPay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Company Facts

Organization Name

ChargebackHelp

Company Location

United States

Company Website

chargebackhelp.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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