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What is Diversified Billing?

Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions. With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year. The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology. Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed. Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.

What is American Data Group (ADG)?

The Web-based Enterprise Application Suite (EAS) provides a sophisticated ERP solution that supports eGovernment efforts, allowing users to access their systems securely and work remotely. You can access this software through any web browser, regardless of your operating system or hardware, which enhances both flexibility and convenience. Featuring a wide array of dynamic capabilities and integrations, it offers vital tools that streamline your operations and effectively simplify your workflow. Our company's goal, alongside our software and dedicated personnel, is to make your accounting and financial processes as smooth, efficient, and precise as possible, always keeping your requirements at the forefront. Tailored for scalability, our software is suitable for organizations with employee counts ranging from 10 to 2,500, accommodating financial ranges from millions to hundreds of millions. This adaptability guarantees that both smaller entities and larger corporations can leverage user-friendly functionalities while enjoying the liberty to select their preferred technical environment. Moreover, our steadfast dedication to ongoing enhancement ensures that you will receive consistent updates and improvements that meet the changing needs of your business, empowering your organization to thrive in a competitive landscape. Ultimately, we aim to foster a collaborative partnership with our clients, ensuring they receive unparalleled support and innovation to drive their success.

Media

Media

Integrations Supported

AccuFund
Aplos
FastFund Online Accounting
FrameworkLTC
MIP Fund Accounting
QuickBooks Online
Sage Business Cloud Accounting

Integrations Supported

AccuFund
Aplos
FastFund Online Accounting
FrameworkLTC
MIP Fund Accounting
QuickBooks Online
Sage Business Cloud Accounting

API Availability

Has API

API Availability

Has API

Pricing Information

$250/mo
Free Trial Offered?
Free Version

Pricing Information

$6000 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Diversified Technology Corp

Date Founded

2000

Company Location

United States

Company Website

www.diversifiedtechnology.com

Company Facts

Organization Name

ADG

Date Founded

1983

Company Location

United States

Company Website

www.adginc.net/adginc/software-solutions/

Categories and Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Fund Accounting

Accounts Payable
Accounts Receivable
Activity Tracking
Asset Management
Bank Reconciliation
Budgeting & Forecasting
Compliance Management
Donor Management
General Ledger
Partnership Accounting
Purchasing & Receiving

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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