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What is Dock?

Dock stands out as the first and only task management and collaboration platform tailored to meet HIPAA compliance, specifically for healthcare teams. We provide a robust framework, essential processes, and accountability that healthcare professionals need to operate effectively. Our platform enhances communication between clinical and administrative staff, fostering a harmonious environment that ultimately improves patient care and boosts provider satisfaction. Dock serves as a simple, HIPAA-compliant solution for managing everyday administrative and clinical tasks. The frequent chaos caused by missed emails and phone calls can lead to critical tasks being overlooked. Furthermore, reliance on intricate spreadsheets, misplaced Post-it notes, and illegible annotations can increase the risk of medical errors. By consolidating all administrative duties in a single HIPAA-compliant hub, clinical operations can run more efficiently with fewer oversights, enabling a stronger focus on patient care. Transition away from Post-Its and unwieldy Excel files; our intuitive platform integrates effortlessly with your existing EHR and is accessible from any location, streamlining your workflow and enhancing organization. With Dock, healthcare teams can attain clarity and cohesiveness in their daily operations, ultimately leading to improved outcomes for both patients and providers alike. By embracing our solution, teams can ensure that every task is accounted for, fostering a culture of thoroughness and reliability.

What is CharmConnect?

Clear communication and effective teamwork are vital elements in delivering exceptional healthcare to patients. Studies show that nearly two-thirds of medical errors can be attributed to inadequate communication within healthcare teams. Therefore, fostering collaboration among healthcare providers is essential to improve the coordination of patient diagnoses and treatment plans. Charmconnect plays a pivotal role in enhancing communication amongst providers and stakeholders involved in patient care by providing instant access to crucial health information, which forms the basis for meaningful care discussions. The platform’s external chat feature allows providers to securely engage with colleagues across various practices or hospitals about patient issues and share medical records. Furthermore, care teams can create specific Patient channels for individual patients or their caregivers, which enables uninterrupted communication and quicker responses to health inquiries. This innovative strategy not only minimizes health risks stemming from communication delays but also cultivates a more streamlined healthcare environment. By integrating such advanced tools, healthcare teams can fundamentally change their interactions, ultimately leading to a more collaborative and agile patient care experience. In essence, the adoption of these technologies represents a significant leap forward in the pursuit of patient safety and quality care.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dock Health

Date Founded

2016

Company Location

United States

Company Website

www.dock.health

Company Facts

Organization Name

CharmConnect

Company Website

www.charmhealth.com/connect/

Categories and Features

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

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