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What is Duck Creek Claims?

Duck Creek Claims provides a comprehensive solution tailored for managing the entire claims process, focusing on enhancing each phase of the lifecycle for insurance companies. This platform automates workflows starting from the initial report all the way to the conclusive settlement, and it also streamlines data analysis through built-in analytics while ensuring seamless integration with existing systems. Key attributes include sophisticated first notice of loss (FNOL) functionalities, automated task assignments that take into account the expertise of adjusters and their current workloads, instant access to policy and coverage details, and efficient workflows designed for adjusters. By leveraging this innovative system, companies can greatly improve operational efficiency and reduce manual interventions, leading to faster claims resolutions and increased customer satisfaction, all while complying with the latest regulatory requirements. Furthermore, the extensive range of tools and features provided by Duck Creek Claims empowers insurers to adeptly navigate the shifting landscape of the insurance industry and meet emerging challenges head-on. This adaptability is crucial in maintaining a competitive edge in a rapidly changing market.

What is CaseworksPro?

CaseworksPro is an affordable online system for managing claims, specifically crafted to address the varied needs of claims processing. Developed by Insurance Technology Solutions, this platform caters to the claims departments of insurance carriers, self-insured retentions (SIRs), and third-party administrators (TPAs). Featuring an intuitive interface, CaseworksPro offers numerous functionalities, including workflows designed for SIR clients, the capability to collect policy information, options for individual and scheduled payments, customizable access permissions for users, check printing features, electronic reporting tools, and the collection of NCCI and ISO statistical codes. Its all-encompassing design empowers all parties involved to handle claims efficiently while adhering to regulatory requirements. As a result, CaseworksPro stands out as a crucial asset in the realm of claims administration, enhancing operational efficiency and compliance. Moreover, the platform’s adaptability ensures it can evolve alongside the changing landscape of the insurance industry.

Media

Media

Integrations Supported

Duck Creek Suite
Litify

Integrations Supported

Duck Creek Suite
Litify

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25000.00/one-time
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Duck Creek Technologies

Date Founded

2000

Company Location

United States

Company Website

www.duckcreek.com/product/claims-management-software/

Company Facts

Organization Name

Insurance Technology Solutions

Date Founded

2000

Company Location

United States

Company Website

www.caseworkspro.com

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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