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What is Duck Creek Claims?

Duck Creek Claims provides a comprehensive solution tailored for managing the entire claims process, focusing on enhancing each phase of the lifecycle for insurance companies. This platform automates workflows starting from the initial report all the way to the conclusive settlement, and it also streamlines data analysis through built-in analytics while ensuring seamless integration with existing systems. Key attributes include sophisticated first notice of loss (FNOL) functionalities, automated task assignments that take into account the expertise of adjusters and their current workloads, instant access to policy and coverage details, and efficient workflows designed for adjusters. By leveraging this innovative system, companies can greatly improve operational efficiency and reduce manual interventions, leading to faster claims resolutions and increased customer satisfaction, all while complying with the latest regulatory requirements. Furthermore, the extensive range of tools and features provided by Duck Creek Claims empowers insurers to adeptly navigate the shifting landscape of the insurance industry and meet emerging challenges head-on. This adaptability is crucial in maintaining a competitive edge in a rapidly changing market.

What is ClaimAdept?

This system delivers a thorough claims management solution that encompasses the entire process from initiation to conclusion. Key features include the ability to process claim adjudications, oversee claim workflows, and manage payment distributions seamlessly. The adaptable design supports the integration of specialized adjudication modules for various business lines, ensuring that every new component leverages the system’s foundational capabilities. Its intuitive interface, optimized for Windows, employs a relational database to facilitate efficient data management. Developed on the Powerbuilder platform, it supports SQL databases such as Oracle or Sybase, making it ideal for a client-server setup capable of managing high volumes of claims. In addition to providing installation and training services, the licensing package also includes access to the source code for further customization. A dedicated team of skilled professionals is on hand to tailor and refine the system to accommodate the specific needs of clients. All modifications are accompanied by comprehensive design documentation and support throughout the acceptance testing phase, which guarantees a smooth integration process. This attention to detail ensures that clients receive a bespoke solution that precisely meets their unique demands, fostering long-term satisfaction and operational efficiency.

Media

Media

Integrations Supported

Azure SQL Database
Duck Creek Suite

Integrations Supported

Azure SQL Database
Duck Creek Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Duck Creek Technologies

Date Founded

2000

Company Location

United States

Company Website

www.duckcreek.com/product/claims-management-software/

Company Facts

Organization Name

Isoft

Date Founded

1985

Company Location

Canada

Company Website

pages.interlog.com/~paustin/products.htm

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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