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What is Duck Creek Claims?

Duck Creek Claims provides a comprehensive solution tailored for managing the entire claims process, focusing on enhancing each phase of the lifecycle for insurance companies. This platform automates workflows starting from the initial report all the way to the conclusive settlement, and it also streamlines data analysis through built-in analytics while ensuring seamless integration with existing systems. Key attributes include sophisticated first notice of loss (FNOL) functionalities, automated task assignments that take into account the expertise of adjusters and their current workloads, instant access to policy and coverage details, and efficient workflows designed for adjusters. By leveraging this innovative system, companies can greatly improve operational efficiency and reduce manual interventions, leading to faster claims resolutions and increased customer satisfaction, all while complying with the latest regulatory requirements. Furthermore, the extensive range of tools and features provided by Duck Creek Claims empowers insurers to adeptly navigate the shifting landscape of the insurance industry and meet emerging challenges head-on. This adaptability is crucial in maintaining a competitive edge in a rapidly changing market.

What is ClaimsVISION?

The system features customizable workflow components that are intricately woven into its overall architecture. These components, which encompass data pre-filling, quick navigation options, adaptable fields, and tools for managing task loads, work in harmony with adjustors, teams, and supervisors to foster a user-friendly and highly productive experience. A key characteristic of any effective system is its capacity to enable the smooth transfer of precise data for both internal and external reporting and interfacing. To bolster this function, PCIS has heavily invested in a proprietary B2B interface layer that aims to standardize, stage, and verify the accuracy of data flowing in and out of the database. This strategic initiative not only provides more cost-effective and flexible integration alternatives but also enhances the precision of business intelligence reporting. In addition, the reporting platform is crafted with the user's perspective in focus, featuring over 100 ready-made reports, customizable dashboards through a simple drag-and-drop interface, a specialized reporting database, and additional functionalities, all aimed at simplifying data access and analysis. As a result, these capabilities collectively allow users to make timely and informed decisions with greater ease and efficiency. Ultimately, the combination of these advanced features ensures that users are well-equipped to leverage the system to its fullest potential.

Media

Media

Integrations Supported

Duck Creek Suite

Integrations Supported

Duck Creek Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Duck Creek Technologies

Date Founded

2000

Company Location

United States

Company Website

www.duckcreek.com/product/claims-management-software/

Company Facts

Organization Name

PCIS

Date Founded

2001

Company Location

United States

Company Website

www.pcisvision.com/solutions/claimsvision/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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