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What is Dynamics 365 Customer Insights?

Utilize insights driven by AI and automated processes to reduce the cost of conversions while providing customized recommendations that boost customer lifetime value. Skillfully manage the delicate balance between personalization and privacy by leveraging automatically updated consent data and employing classification labels to protect sensitive information. Combine transactional, behavioral, and demographic data to create rich insights and detailed, up-to-date customer profiles that honor individual consent preferences. Speed up sales cycles, reduce churn, and cultivate enduring customer relationships by quickly addressing customer signals and feedback. Exceed privacy expectations and maintain compliance with legislation like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), along with adhering to accessibility guidelines. This comprehensive solution is fortified with over 70 security and compliance certifications, such as ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring strong protection and alignment with industry regulations. By leveraging these sophisticated resources, companies can enhance their operational effectiveness while creating more meaningful, trust-based connections with their customers. Ultimately, this approach not only fosters loyalty but also positions businesses for sustainable growth in an increasingly competitive market.

What is BlastPoint?

Our innovative technology is dedicated to achieving tangible business results by prioritizing the strategic objectives of our partners in the customer insights we deliver. By gaining a thorough understanding of customer behavior on a household level, organizations can identify trends, demographics, and core values, enabling them to create tailored solutions that truly connect. This approach not only broadens the customer base but also nurtures enduring relationships. Additionally, it improves outreach and targeting channels for greater efficiency. Our platform supports increased participation in beneficial initiatives such as paperless billing while allowing businesses to assess customer risk and anticipate payment behaviors at the household scale. The democratization of AI-driven insights through our customer intelligence platform empowers business users without requiring advanced data management expertise. As a result, BlastPoint stands out as the go-to solution for teams striving to deepen their understanding of the communities they serve, ultimately cultivating stronger links and fostering sustainable growth. Utilizing our platform, organizations can make strategic choices that resonate with their customers’ expectations, leading to enhanced satisfaction and loyalty. This comprehensive approach ensures that every decision made aligns with the evolving needs of the market.

Media

Media

Integrations Supported

AgriERP
Azumuta
Bloomreach
COZYROC SSIS+ Suite
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
Quickwork
SSIS Integration Toolkit
greymatter

Integrations Supported

AgriERP
Azumuta
Bloomreach
COZYROC SSIS+ Suite
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
Quickwork
SSIS Integration Toolkit
greymatter

API Availability

Has API

API Availability

Has API

Pricing Information

$1,000 per tenant per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/ai/customer-insights/

Company Facts

Organization Name

BlastPoint

Date Founded

2016

Company Location

United States

Company Website

blastpoint.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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