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What is Dynamics 365 Customer Insights?

Utilize insights driven by AI and automated processes to reduce the cost of conversions while providing customized recommendations that boost customer lifetime value. Skillfully manage the delicate balance between personalization and privacy by leveraging automatically updated consent data and employing classification labels to protect sensitive information. Combine transactional, behavioral, and demographic data to create rich insights and detailed, up-to-date customer profiles that honor individual consent preferences. Speed up sales cycles, reduce churn, and cultivate enduring customer relationships by quickly addressing customer signals and feedback. Exceed privacy expectations and maintain compliance with legislation like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), along with adhering to accessibility guidelines. This comprehensive solution is fortified with over 70 security and compliance certifications, such as ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring strong protection and alignment with industry regulations. By leveraging these sophisticated resources, companies can enhance their operational effectiveness while creating more meaningful, trust-based connections with their customers. Ultimately, this approach not only fosters loyalty but also positions businesses for sustainable growth in an increasingly competitive market.

What is Celebrus?

As a leader in the fields of Customer Data Platforms (CDP), Fraud Data Platforms (FDP), and Customer Data Management (CDM) Solutions, we recognize that organizations that harness data effectively can significantly outperform their rivals; they simply require the right tools to access critical information at the ideal time. Our advanced data solutions enable users to effortlessly gather, contextualize, and utilize information, granting them full control to make informed business decisions. With Celebrus' built-in security and privacy features, the tedious task of proving compliance becomes a thing of the past. Interacting with your customers in real-time can mirror the dynamics of in-person sales meetings, as you gather, contextualize, and leverage audience data to craft personalized experiences that truly resonate with them. In addition, we protect your customers from online fraud and financial crimes by identifying fraudsters through their unique behavioral traits. Moreover, improve the overall customer experience through smooth, discreet, and continuous authentication methods that foster trust and dependability. Ultimately, our solutions are not only aimed at addressing current data needs but are also designed to foresee and adapt to evolving demands in a fast-paced digital environment. By prioritizing innovation and user-centric design, we ensure that businesses can thrive in this competitive landscape.

Media

Media

Integrations Supported

AgriERP
Azumuta
Bloomreach
COZYROC SSIS+ Suite
CanopyDeploy
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
Quickwork
SSIS Integration Toolkit
greymatter

Integrations Supported

AgriERP
Azumuta
Bloomreach
COZYROC SSIS+ Suite
CanopyDeploy
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
Quickwork
SSIS Integration Toolkit
greymatter

API Availability

Has API

API Availability

Has API

Pricing Information

$1,000 per tenant per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/ai/customer-insights/

Company Facts

Organization Name

Celebrus

Date Founded

1985

Company Location

United Kingdom

Company Website

www.celebrus.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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