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What is ESKA Digital Billing?

ESKA® Digital Billing streamlines the billing process in telecommunications networks, enabling immediate transactions. Its flexible and powerful convergent rating engine gives network providers a competitive advantage in the ever-evolving telecommunications industry. This advanced platform efficiently manages the integrated billing of multiple services, encompassing wireline, wireless, and data networks. Furthermore, it offers an extensive range of features, such as the ability to handle various billing cycles with different frequencies and grace periods, alongside multiple charging methods including advance, arrear, and one-time billing options. By integrating smoothly with other systems like Customer Care, ESKA® Digital Billing enhances telecom operators' capacity to effectively manage their billing and administrative tasks. This integrated approach not only improves service delivery and boosts customer satisfaction but also significantly enhances the overall operational efficacy of telecom companies. Moreover, its adaptability ensures that it can evolve alongside technological advancements and changing market demands.

What is CFAST?

By enabling this feature in your CFAST, you gain access to a robust and intuitive tool that you can utilize effectively. This functionality facilitates the efficient oversight of connections between orders and incidents across multiple services. You have the ability to input, monitor, resolve, and conclude all correspondence related to incidents while complying with a variety of standards. Furthermore, it allows for the creation of both manual and internal incidents whenever necessary. Performing tests will help identify the optimal services for your clients. The integration of your CFAST will significantly enhance the centralization of your order management system. This system adeptly interprets files and showcases the information in a user-friendly format. You will be alerted by your CFAST about all crucial details you must keep in mind. Additionally, this feature guarantees that your incident management workflow remains efficient and well-structured, which ultimately boosts overall operational productivity. As a result, your organization can respond more swiftly and effectively to client needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ESKADENIA Software

Date Founded

2000

Company Location

Jordan

Company Website

eskadenia.com/convergent-billing

Company Facts

Organization Name

Gestion Systèmes Télécom

Date Founded

2008

Company Location

France

Company Website

www.gestionsystemestelecom.fr/telecom-billing.html

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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