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What is EZStay?

EZStay™ is a groundbreaking contactless management platform tailored for the hospitality industry. This all-encompassing system features a powerful administrative dashboard alongside a guest application, enabling hotels to fully digitize their service offerings across various domains, including concierge services, housekeeping, room service, table bookings, in-room shopping, and wellness services, while also presenting numerous upselling opportunities. Consequently, hotel operators benefit from an advanced technological solution that boosts guest satisfaction during their entire visit. Furthermore, EZStay™ allows for personalized branding of the interface and supports the digital customization of terms, conditions, and invoices, which aids in advancing sustainable practices within the hospitality sector. Another noteworthy feature of EZStay™ is its ability to perform in-depth data analysis, delivering valuable insights on key performance indicators such as Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), and occupancy rates, which are crucial for effective revenue management. Users can explore critical performance metrics by property, geographical cluster, country, or region, all made possible by the sophisticated AI engine underpinning the system, ensuring that each hotel can fine-tune its operations according to its unique requirements. Ultimately, EZStay™ signifies a revolutionary shift in the management of guest experiences, enhancing the operational efficiency of hotels while simultaneously elevating the overall experience for guests. This innovative platform not only meets the needs of today’s travelers but also prepares the hospitality industry for future advancements.

What is BookingCenter?

Seamlessly oversee check-ins and check-outs with an interactive Tape Chart, while effectively managing reservations and leveraging adaptable folio controls along with automated, tailored communication letters. Access an extensive range of back-office reports that encompass key metrics such as Occupancy, Bookings, Revenue, and Batch processing, among other vital statistics. MyCard© guarantees PCI compliance and features an EMV Payment Gateway integrated with cutting-edge POS hardware, allowing for automatic authorizations and the convenience of swiping, tapping, or dipping with both ethernet and wireless devices. For full automation of your property, incorporate an unattended kiosk and capitalize on the opportunity to create a customized Booking Engine using industry-standard APIs. Harness our Concierge & Request System, which employs APIs and Webhooks to improve communication between staff and guests. From the initial pre-arrival phase through to the entirety of their stay, APIs provide your property with the versatility and innovation required for smooth operation. Benefit from seamless two-way integration with all GDS and major OTAs, simplifying the management of various rates, availability, and bookings. This all-encompassing system not only optimizes operational efficiency but also significantly elevates the guest experience, ensuring satisfaction at every touchpoint. Moreover, the ability to adapt and evolve the system based on guest feedback allows for continuous improvement in service delivery.

Media

Media

Integrations Supported

Booking.com
Canary Digital Tipping
Expedia
xcelerates

Integrations Supported

Booking.com
Canary Digital Tipping
Expedia
xcelerates

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EZStay

Company Location

United Kingdom

Company Website

ezstaysolutions.com

Company Facts

Organization Name

BookingCenter

Date Founded

1993

Company Location

United States

Company Website

www.bookingcenter.com

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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