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What is Easyence?

Easyence stands out as the sole Customer Infrastructure focused on data-driven retail solutions. By joining the ranks of over 240 businesses utilizing the Easyence Customer Data Platform and its associated applications, you can enhance your customer interactions significantly. Easyence effectively gathers various customer events, such as product interactions and store visits, and integrates your current models with intelligent algorithms to boost your business performance. Furthermore, it provides a comprehensive suite of tools designed specifically for your marketing team. Discover the range of our SaaS offerings: * Easyence Data Platform: Seamlessly collect and consolidate customer events from all channels. * Easyence Audience App: Effortlessly create audiences, launch campaigns, and assess performance independently. * Easyence E-Merchandising App: Ensure the right product reaches the right customer at the optimal moment. * Easyence Attribution App: Integrate all customer touchpoints across diverse channels and platforms for a holistic view. * Easyence Insight App: Evaluate and analyze the value generated by omnichannel strategies to gain insights into consumer behavior and preferences. With Easyence, transforming your retail approach into a data-driven powerhouse becomes a reality.

What is DecisionLink ValueCloud?

ValueCloud® provides a comprehensive framework and repository that effectively stores and analyzes essential customer value data, converting it into actionable insights and valuable resources for various departments within the organization, such as product management, marketing, sales, value engineering, professional services, and customer success. Recognizing customer value is vital as it signifies an important evolution in Customer Relationship Management, where genuine connections with customers rely heavily on the value they perceive. Unfortunately, current CRM systems and other business applications often fall short of the capabilities required for efficient customer value management. We believe that any organization seeking to shift towards higher value and more profitable business models must regard customer value as a key strategic asset; doing so will not only enhance competitive edge but also enrich dialogues, foster trusted advisor relationships, and ultimately lead to better business results. In prioritizing customer value management, companies can more adeptly navigate the challenges and intricacies of today's competitive markets, ensuring sustained growth and customer satisfaction in the long run.

Media

Media

Integrations Supported

Indent
Microsoft Dynamics 365
SAP Store
Salesforce

Integrations Supported

Indent
Microsoft Dynamics 365
SAP Store
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Easyence

Date Founded

2011

Company Location

France

Company Website

www.easyence.com

Company Facts

Organization Name

DecisionLink

Date Founded

1995

Company Location

United States

Company Website

www.decisionlink.com/products/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Data Quality

Address Validation
Data Deduplication
Data Discovery
Data Profililng
Master Data Management
Match & Merge
Metadata Management

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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