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What is Echo Networks?

Conventional business phone systems often prove to be a complete drain on time and resources. After selling you their products, they leave you to manage everything from extensions to employee training, as well as troubleshooting any issues that arise. This lack of support can jeopardize the reputation and success of your business, which you have worked tirelessly to establish. Moreover, remote employees are often unable to receive calls, forcing customers to hang up or try reaching them on their mobile phones instead. You may also find yourself constrained by a limited number of lines and without call waiting, which can lead to frustrating busy signals and lost opportunities. In contrast, our VoIP phones offer an impressive 99.9% uptime, a reliability that outperforms traditional landlines, and they can be operational within just 24 hours. Additionally, we provide round-the-clock support to address any inquiries you might have, ensuring your business communications run smoothly at all times. With our services, you can focus on what truly matters—growing your business without the hassle of outdated phone systems.

What is Cox Business IP Centrex?

Our cloud-based VoIP business phone systems facilitate calling from anywhere, empowering you to manage your communications using any internet-connected device. Are you eager to learn how Cox Business can cater to your unique requirements? Reach out to one of our expert IP Centrex representatives for support. With our IP Centrex VoIP solution, you can guarantee that your customers are directed to the right team member every time. This cloud-based business VoIP phone system delivers a reliable and professional voice service that effectively handles your business's call volume. Utilize our Call Center Standard feature to route callers to the correct queue based on priority levels, ensuring they are connected to the next available agent. You can oversee and manage your calls from virtually anywhere thanks to our UC app, which is accessible on smartphones, tablets, or desktops. We are committed to developing a tailored plan that suits your present demands while also accommodating future expansion, whether you're starting a new venture or managing a large enterprise. Moreover, we handle all updates, installations, and repairs, guaranteeing a hassle-free experience for your company. With our all-encompassing support, you can dedicate your energies to what truly matters: the smooth operation of your business, while we take care of the technicalities. Leveraging our services allows you to enhance productivity and improve customer satisfaction simultaneously.

Media

Media

Integrations Supported

ITP
UltraDDoS Protect
businessphone.com

Integrations Supported

ITP
UltraDDoS Protect
businessphone.com

API Availability

Has API

API Availability

Has API

Pricing Information

$24.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Echo Networks

Date Founded

2020

Company Location

United States

Company Website

echonet.works/

Company Facts

Organization Name

Cox

Date Founded

1962

Company Location

United States

Company Website

www.cox.com/business/phone/hosted-voice.html

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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