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What is Ecover Response?

Ecover was developed to improve the entire patient experience, starting from the initial intake and extending through the recovery phase. Our platform promotes effortless communication, introduces advanced aftercare tools, and includes essential reminders, among various other functionalities. Patients benefit from a real-time chat feature that allows them to connect with their healthcare providers, ensuring immediate responses to their inquiries. With a focus on custom branding, the platform enhances visibility and recognition for healthcare providers. Furthermore, it offers an extensive library of educational videos tailored for pre-operative, intra-operative, and post-operative care, alongside notifications for virtual healthcare options. Personalized reminders keep patients informed and actively engaged throughout their healthcare journey. Established by a team of medical professionals, technology specialists, and mobile health strategists, Ecover has over ten years of varied expertise in patient care, ranging from general health to elective plastic surgeries. As a pioneer in the patient care landscape within a technology-driven framework, we strive to offer a comprehensive experience that addresses the changing needs of every individual. Ecover reflects the belief that each phase of the patient journey should be enhanced by digital resources and easy access to communication and information. Our dedication to patient satisfaction inspires us to perpetually seek innovations and enhancements in our offerings, ensuring that we remain at the forefront of patient care solutions. In doing so, we aim to foster an environment where patients feel empowered in their healthcare choices.

What is Artera?

Artera, a leader in SaaS for digital health, revolutionizes the patient experience with AI-powered virtual agents (available in both voice and text) that enhance every stage of the patient journey. Trusted by over 900 provider organizations—including specialty groups, FQHCs, major IDNs, and federal agencies—Artera engages with 100 million patients each year. Designed to support front desk teams, these virtual agents streamline patient access tasks such as self-scheduling, intake, forms, billing, and more. Whether complementing your staff or enabling a fully autonomous digital workforce, Artera provides customizable virtual agent solutions tailored to meet healthcare organizations at any stage of their AI adoption. Facilitating 2 billion communications in 109 languages across voice, text, and web, Artera combines a decade of healthcare expertise with the power of AI to drive better outcomes.

Media

Media

Integrations Supported

Clarity Wave
EpicCare EMR
Fountain
Greenway Health
MEDITECH Expanse
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
eClinicalWorks

Integrations Supported

Clarity Wave
EpicCare EMR
Fountain
Greenway Health
MEDITECH Expanse
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ecover Global

Company Location

United States

Company Website

ecoverglobal.com

Company Facts

Organization Name

Artera

Date Founded

2015

Company Location

United States

Company Website

artera.io

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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