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What is Enghouse Proteus?

Managing and regulating communication expenses within a company is essential for striking the right balance between costs and the benefits obtained from modern unified communications systems. Enghouse Interactive provides Proteus, an innovative call accounting solution designed for businesses of any size, which offers detailed insights into communication frameworks. This application emphasizes not only expense management but also network supervision and strategic development, allowing organizations to identify potential savings while boosting productivity, ultimately enhancing the return on their communication investments. Specifically crafted for medium to large businesses, Proteus Enterprise is a powerful and adaptable call accounting solution that gives extensive visibility into all communication activities within an organization, ensuring that resources are deployed in a manner that maximizes efficiency and effectiveness. By leveraging these capabilities, companies can effectively align their communication approaches with their financial objectives, paving the way for improved overall performance and cost savings. As a result, organizations can foster a more productive work environment while maintaining a firm grip on their communication expenditures.

What is Cloud9?

Cloud9 elevates the trading landscape by delivering a wide array of communication, analytics, and transcription tools. Our cloud-based platform transforms how traders interact by providing a reliable, affordable, and compliant solution specifically designed for the needs of institutional traders. The Cloud9 system adeptly collects, organizes, and displays real-time metadata and transcriptions. This meticulously crafted process allows firms to effectively capture voice data, offering deep insights into market intelligence crucial for front office activities. By integrating APIs with top-tier industry voice infrastructure providers, Cloud9 guarantees exceptional connectivity and seamless integration with third-party applications, supplying valuable data sets essential for today’s and tomorrow’s trading floors. Furthermore, our platform is designed to evolve alongside market changes, ensuring that traders can consistently embrace the latest innovations and maintain a competitive edge. Our commitment to adaptability and forward-thinking solutions underscores our dedication to enhancing trader performance in an ever-changing financial landscape.

Media

Media

Integrations Supported

Horizon Hosted Phone System
Weave

Integrations Supported

Horizon Hosted Phone System
Weave

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Enghouse Networks

Date Founded

1984

Company Location

Canada

Company Website

enghousenetworks.com

Company Facts

Organization Name

Cloud9 Technologies

Date Founded

2014

Company Location

United States

Company Website

c9tec.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

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