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What is Enterprise Health Solution?

HM Health Solutions provides a detailed end-to-end service tailored specifically for health plans. By utilizing the Enterprise Health Solution, you gain access to essential support, enabling you to reach your business objectives through a unified, all-in-one health plan administration platform. This comprehensive suite encompasses various functionalities, which include sales, enrollment, billing, claims processing, provider management, clinical oversight, and customer support. What sets the Enterprise Health Solution (EHS) apart is its designation as the only verified end-to-end system that guarantees a seamless experience for members, guiding them from the enrollment process right through to claims payment. Although other providers may claim to offer a fully integrated solution, they often neglect to mention that achieving genuine integration typically involves the stepwise acquisition of multiple modules. In contrast, the Enterprise Health Solution is singularly dedicated to health plan administration, showcasing our unparalleled expertise in the payer landscape. Therefore, selecting EHS means you are choosing a platform that is committed to addressing the specific requirements and enhancing the operational efficiency of your health plan. This dedication ensures that your organization can navigate the complexities of health plan management with confidence and ease.

What is Aquarium Platform?

Aquarium's platform presents a comprehensive solution specifically designed for insurance companies seeking a quick, simple, and effective route to market. Known for delivering quick returns on investment, this platform can be seamlessly integrated into existing IT infrastructures with minimal disruption, and its cloud-based architecture allows for extensive scalability. It features a variety of integrated service components that encompass both technical and functional aspects, providing a complete, end-to-end service offering. A standout capability of the platform is its ability to create a unified view of the customer, capturing interactions across diverse channels such as web, SMS, email, phone, and traditional mail. The system ensures automated engagement across multiple processes, including inquiries, follow-ups, sales, mid-term adjustments, renewals, and claims management. In addition, customer satisfaction is measured through net promoter scores gathered via SMS or email, along with keyword and sentiment analysis to extract more profound insights into customer feedback. This holistic method not only boosts operational efficiency but also cultivates stronger relationships with customers, ultimately leading to enhanced loyalty and retention. By prioritizing these elements, insurance firms can adapt more effectively to market demands and improve their overall service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HM Health Solutions

Date Founded

2014

Company Location

United States

Company Website

www.hmhs.com

Company Facts

Organization Name

Aquarium Software

Date Founded

2006

Company Location

United Kingdom

Company Website

aqinsure.tech/our-platform/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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