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What is Epicor Integrated Service Estimator?

The Integrated Service Estimator stands out as a cutting-edge and user-friendly solution that has benefitted numerous automotive service providers by streamlining their methods for generating accurate and professional repair estimates while effectively sourcing necessary replacement parts. This tool is ideal for any service shop looking to boost its revenue and profit margins. It can produce detailed estimates in less than two minutes, significantly reducing estimating errors, creating new service avenues, and enhancing both customer satisfaction and closing ratios. For more than fifty years, Epicor has enabled automotive businesses to integrate every aspect of the aftersales environment, resulting in better operational efficiency and faster, more profitable growth. The Integrated Service Estimator empowers dealerships to become top-tier suppliers of parts, tires, and services across a diverse array of vehicle makes, models, and years, while also simplifying the processes related to estimating, sourcing, inventory management, and parts delivery. Furthermore, it reveals untapped parts and service opportunities, aiding businesses in thriving amid fierce competition. By utilizing this innovative tool, service providers can secure their position at the leading edge of the automotive sector, ensuring long-term success and adaptability in a rapidly evolving market.

What is Aftersale?

AfterSale is a powerful CRM tool specifically designed for managing field services, with a strong emphasis on streamlining the administration of Annual Maintenance Contracts (AMCs), deploying technicians, and overseeing spare parts inventory. It boasts features that allow for real-time tracking of service requests, efficient scheduling and dispatching of technicians, alongside effortless management of spare parts stock. Aimed at enhancing operational productivity and increasing customer satisfaction, this platform provides teams with essential resources to facilitate seamless collaboration between field service operations and administrative tasks. By integrating service-related data, AfterSale enables companies to evaluate performance indicators, ensure timely service provision, and maintain accurate records of customer interactions as well as equipment maintenance logs. The system also includes tools for monitoring contract details, renewal dates, and service histories, which are crucial for delivering timely support and ensuring client satisfaction. Moreover, AfterSale simplifies inventory management, aiding businesses in effectively tracking and managing spare parts. This all-encompassing strategy not only improves service delivery but also promotes a more structured workflow throughout every operational level, ensuring that businesses can respond swiftly to client needs. Ultimately, AfterSale stands out as an indispensable asset for organizations looking to optimize their field service management processes.

Media

Media

Integrations Supported

Ally Invest
AutoDealer Plus
AutoFluent
AutoShop
COSTAR
Service-Intel
Shop4D
Shopmonkey
TCS
Tire Guru
TireShop
TireSoft

Integrations Supported

Ally Invest
AutoDealer Plus
AutoFluent
AutoShop
COSTAR
Service-Intel
Shop4D
Shopmonkey
TCS
Tire Guru
TireShop
TireSoft

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$58.94 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Epicor

Date Founded

1972

Company Location

United States

Company Website

www.epicor.com/en-us/products/service-management/integrated-service-estimator/

Company Facts

Organization Name

Aftersale

Company Website

aftersale.one/

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

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