Epicor Prophet 21 vs. DDI System

Prophet 21 was developed to enhance growth, modernize operations, and cultivate robust relationships with customers. While flexibility in software can sometimes lead to challenges for businesses, Prophet 21 aims to empower distributors to expand without hindering their growth potential. Leveraging the speed, security, and scalability of Microsoft Azure Cloud, users can access Prophet 21 seamlessly from any browser on various devices at any location and time. The platform allows for personalized views and customizable fields, enabling users to tailor their business logic effectively. With its RESTful API, integration with other business applications, customers, and partners becomes a streamlined process. Epicor Prophet 21 provides insights into customer behavior, allowing businesses to exceed expectations using its dashboards and tools, ultimately fostering customer loyalty. Moreover, the software enables the optimization of the quote-to-cash cycle, enhances profit margins, and ensures flawless order fulfillment. Your sales team can efficiently close deals both at the counter and through mobile devices or tablets. By employing strategic pricing informed by market data, sales history, and additional variables, businesses can further boost their margins and enhance their competitive edge. This comprehensive suite not only supports operational efficiency but also drives long-term success and customer satisfaction.

Outstanding customer service tools consist of various components including activities, communications, statuses, and sales histories. By using shared calendars, your team can maintain synchronization on related transactions, manage tasks effectively, and keep detailed activity logs. This platform showcases a top-tier webstore that guarantees secure credit card and account payment processing. You can effortlessly review project quotes and utilize a Product Information Management (PIM) system to manage detailed product content, thereby crafting a seamless shopping experience for your customers. Essential sales tools are accessible on your smartphone or tablet with touch-screen functionality, allowing you to access ERP data from nearly any location at any moment. Additionally, you can adjust orders and quotes, add new customers or products, monitor both open and settled receivables, and facilitate online invoice payments. Inform ERP serves as an all-encompassing solution specifically designed for wholesale distributors, offering advanced tools aimed at improving forecasting and accuracy. With the fastest POS system available in the industry, your sales counter can achieve heightened efficiency. Moreover, you gain comprehensive control and insight into your warehouse operations, leading to better management and enhanced productivity. The combination of these tools not only increases operational efficiency but also significantly enriches the customer experience, ultimately fostering customer loyalty and satisfaction.