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What is Etiya Campaign Management?

Campaigns are essential throughout the entire journey of a customer. To create effective campaigns that boost customer satisfaction, retention, and loyalty, marketers require a robust campaign management solution. The Etiya Campaign Management Platform is tailored to aid marketers in designing, implementing, monitoring, and assessing marketing activities and communications that focus on the customer across diverse marketing channels. By managing campaigns efficiently, it allows the right offers to be presented to the appropriate audiences through the best channels at the right times. Moreover, the Etiya Campaign Management Platform simplifies the administration of extensive campaigns, cutting down the time and effort needed by half across all channels. It also analyzes campaign results to provide valuable insights into which messages resonate best with particular customer segments and channels, enhancing future strategies. Additionally, the platform features versatile installation options that facilitate integration with existing systems, whether via cloud solutions or on-premise configurations, allowing for customization based on specific requirements. This flexibility not only supports marketers in refining their campaigns but also enables businesses to adapt quickly to changing market demands. Ultimately, such a comprehensive tool empowers companies to elevate their marketing effectiveness significantly.

What is Etiya CRM?

For any organization striving for achievement, building exceptional customer relationships is crucial, and the first step in this journey is adopting a clear and effective customer relationship management (CRM) strategy. CRM involves all the techniques, practices, and technologies that organizations employ to manage interactions with both current and potential customers. By utilizing effective CRM strategies, businesses can develop deeper connections with their clientele, which in turn fosters greater loyalty and retention, factors that greatly affect a company's bottom line. Etiya's Customer Relationship Management solution offers a flexible, customer-centric, omni-channel experience that empowers organizations to exceed customer expectations through interactions on diverse platforms and channels. Moreover, Etiya CRM includes a thorough, integrated lead-to-cash process that streamlines customer management. By analyzing social media, companies can uncover communities of interest and identify potential avenues for cross-selling and upselling, thus further enhancing customer relationships. In this rapidly changing market landscape, harnessing these insights is not just beneficial; it can serve as a significant competitive edge for businesses looking to thrive. Consequently, investing in effective CRM solutions is more critical than ever for sustained success.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Wipro Cloud Studio

Integrations Supported

Amazon Web Services (AWS)
Wipro Cloud Studio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Etiya

Date Founded

2004

Company Location

Holland

Company Website

www.etiya.com/en/products/campaign-management

Company Facts

Organization Name

Etiya

Company Location

Netherlands

Company Website

www.etiya.com/en/products/customer-relationship-management

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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