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What is Etiya Order Management?

As customer expectations continue to soar, there is a growing intolerance for inadequate service and delays in delivery. Consumers now increasingly wish to track their entire order status through their preferred communication channels, and when this functionality is not available, they are more inclined to cancel or alter their orders at the last minute. The stakes are raised even higher when dealing with complex packages sourced from multiple vendors, often due to chaotic order management. To tackle these issues, Etiya Order Management provides a versatile, catalog-driven solution that encompasses order capturing, decomposition, validation, negotiation, orchestration, and execution, while also adeptly addressing risks, exceptions, and potential fallout. This system skillfully configures and customizes all interactions between businesses and their clientele, efficiently collecting orders from various sales channels and ensuring that each one undergoes thorough validation to maintain business integrity. Additionally, it is capable of managing millions of orders on a daily basis. By leveraging a catalog-driven approach to order fulfillment, businesses can swiftly introduce new products and effortlessly modify their fulfillment processes, significantly boosting overall efficiency and enhancing customer satisfaction. In an ever-changing marketplace, such flexibility and responsiveness are essential for sustaining a competitive advantage, making it crucial for companies to adopt innovative order management strategies.

What is Conexiom?

Conexiom offers specialized automation driven by AI for managing Quote-to-Cash documents, aimed at manufacturers and distributors who want to efficiently convert customer and supplier emails into swift and precise digital transactions. With Conexiom Sales Order Automation, these businesses can enhance their order accuracy, which helps them to expand their customer base, maintain existing relationships, and ensure timely shipments. The automation of order acknowledgments not only meets supplier expectations but also enhances customer satisfaction, providing the necessary transparency that clients seek. Additionally, the implementation of invoice automation fosters stronger reliability with suppliers, enabling our clients to maintain trust with their own customers while circumventing late fees and capitalizing on available discounts. Each of these solutions effectively eliminates errors, leading to improved profit margins, a decrease in customer attrition, and lower processing expenses, thereby further boosting profitability. By adopting Conexiom's automation tools, businesses can transform their operations and gain a competitive edge in their industry.

Media

Media

Integrations Supported

DDI System
Epicor Eclipse
Epicor Prophet 21
Infor CloudSuite ERP
Infor M3
Microsoft Dynamics 365
NetSuite
Oracle Fusion Cloud ERP
SAP ERP
SAP Store
SYSPRO ERP
Sage 100
Salesforce

Integrations Supported

DDI System
Epicor Eclipse
Epicor Prophet 21
Infor CloudSuite ERP
Infor M3
Microsoft Dynamics 365
NetSuite
Oracle Fusion Cloud ERP
SAP ERP
SAP Store
SYSPRO ERP
Sage 100
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Etiya

Date Founded

2004

Company Location

Holland

Company Website

www.etiya.com/en/products/order-management

Company Facts

Organization Name

Conexiom

Date Founded

2015

Company Location

Canada

Company Website

www.conexiom.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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