Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • TollFreeForwarding Reviews & Ratings
    2,993 Ratings
    Company Website
  • Intulse Reviews & Ratings
    141 Ratings
    Company Website
  • CloudTalk Reviews & Ratings
    1,680 Ratings
    Company Website
  • CallTools Reviews & Ratings
    449 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    25 Ratings
    Company Website
  • CallHub Reviews & Ratings
    390 Ratings
    Company Website
  • VirtualPBX Reviews & Ratings
    141 Ratings
    Company Website
  • Phone.com Reviews & Ratings
    5 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,109 Ratings
    Company Website
  • Datagate Telecom Billing Reviews & Ratings
    11 Ratings
    Company Website

What is Euphoria Telecom?

Gain access to a wide array of comprehensive data and live reporting capabilities. Track the ratio of received calls to those successfully answered, alongside average call lengths and total call duration. This tool proves essential for assessing operational efficiency and cultivating a strong work ethic among your team. Designed with user-friendliness and reliability in mind, it is easy to navigate and manage. Our TMS is equipped with a host of advanced features, including detailed reports, real-time monitoring, call oversight, and trend analytics. It easily adjusts to accommodate your growing business requirements, supporting anywhere from 3 to more than 1000 extensions. Additionally, integration with your current CRM allows for a tailored digital receptionist experience, along with numerous other features aimed at saving both time and resources. You can stay connected through a single extension on three devices, ensuring you remain reachable wherever internet access is available, thereby enhancing your business operations while on the move. Furthermore, we are committed to providing an exceptional business phone solution that functions seamlessly. Euphoria serves as a powerful cloud-based PBX (Private Branch Exchange) telecommunication service, guaranteeing that your communication demands are met with efficiency. With our innovative system in place, your organization is well-prepared to flourish in any setting, adapting to challenges with ease.

What is Dzinga?

Dzinga is a comprehensive cloud-based communication solution tailored for businesses, allowing them to connect with customers across multiple channels, including phone, web, and messaging, all through an intuitive web interface. By bringing various communication methods into a single platform, Dzinga empowers agents to effortlessly manage phone calls, SMS, popular mobile messaging apps, and web chats through a cohesive dashboard. This integration streamlines operations, eliminating the complications that come with using multiple applications, as everything is conveniently organized in a user-friendly, cross-platform interface. The intelligent telephony system adeptly directs incoming calls to the most appropriate branch, individual, or device by considering the caller's identity, timing, and intent, guaranteeing that no calls—and consequently no business prospects—are missed. Furthermore, interactive widgets on your website prompt visitors to engage in live chats with agents right away, transforming each encounter into a potential sale. With Dzinga, businesses not only improve their customer engagement but also effectively boost their sales growth, making it an essential tool for modern enterprises. Ultimately, utilizing Dzinga can lead to enhanced operational efficiency and a more responsive customer service experience.

Media

Media

Integrations Supported

WordPress

Integrations Supported

WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€14 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Euphoria Telecom

Date Founded

2010

Company Location

South Africa

Company Website

www.euphoria.co.za/

Company Facts

Organization Name

Dzinga

Date Founded

2017

Company Location

Poland

Company Website

dzinga.com

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Popular Alternatives

HoduPBX Reviews & Ratings

HoduPBX

Hodusoft

Popular Alternatives

banter Reviews & Ratings

banter

banter.io
MegaDialer Reviews & Ratings

MegaDialer

Megacall