EvolutionIQ vs. Complete Claims

Our cutting-edge solutions contribute to decreased loss costs, lower expenses, and heightened customer satisfaction, proving their value through collaborations with leading carriers. EvolutionIQ is pioneering the transformation of the claims management process for complex coverage lines, promoting a strong partnership between skilled professional adjusters and a specially crafted predictive guidance system. By offering clear prioritization, timely claim alerts, and extensive context, empowered adjusters can effectively reduce losses and costs while improving the claimant experience. This method also reduces unnecessary fluctuations in the claims process by utilizing a consistent and scalable guidance framework. Moreover, it enhances the allocation of adjuster resources, resulting in fewer redundant claim evaluations and enabling focused investigations that help prevent litigation and guarantee prompt settlements. Our claims AI systematically collects and employs data to provide the strategic insights essential for your team’s achievements. In addition, EvolutionIQ merges both structured and unstructured data from carriers with our proprietary third-party data, boosting overall operational efficiency and effectiveness. This collaboration not only simplifies workflows but also positions your organization for enhanced success in the claims domain, ultimately leading to a more reliable and efficient claims resolution experience. As we continue to innovate, our solutions adapt to the evolving needs of the industry, ensuring that your organization remains competitive and responsive.

Claims adjudication services encompass a variety of sectors such as medical, dental, vision, and prescription claims, along with both short and long-term disability cases. These services can be accessed on-site with a license or through a hosted application model (ASP). Powered by Microsoft technology, the system employs an SQLServer database and a Windows front end for optimal performance. Our customer service team is highly esteemed, comprised of healthcare claims experts with at least 12 years of experience in the industry. Every support request is documented, allowing clients to track their status online. The system includes a plan copy and modification feature that enables quick implementation of changes. Auto-adjudication is facilitated through benefit codes built on business rules that take into account over 25 variables related to both claims and claimants, all processed by the adjudication engine. Submissions can be made in various formats, including scanned images, EDI, or traditional paper submissions. The system adheres to HIPAA EDI 5010 transaction sets, guaranteeing secure and efficient processing. Furthermore, re-pricing fees and UCR schedules can be entered into the system ahead of their effective dates, while the date-driven logic ensures re-pricing is executed based on the service date, enhancing the overall workflow of claims processing. This comprehensive solution not only streamlines claims management but also significantly improves client satisfaction and operational efficiency.