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What is Experian Identity Verification?

The landscape of identity and fraud is changing swiftly, influenced by shifting consumer expectations, technological innovations, and an increase in identity-related crimes and account breaches. Businesses must navigate the delicate balance between mitigating fraud risks and providing quick, seamless experiences for their customers. According to our 2020 Global Identity and Fraud Report, a significant 88% of consumers express positive sentiments towards companies that focus on improving customer experience, especially in terms of security; however, a noticeable gap exists as 95% of businesses believe they can effectively identify their customers, while only 55% of consumers feel recognized. To improve the customer experience, organizations should implement lower-friction identity verification methods and aim for higher approval rates for trustworthy, verified clients. Furthermore, companies can achieve substantial cost efficiencies by utilizing step-up authentication selectively, applying it only when further verification is genuinely warranted. Addressing these concerns is crucial not only for enhancing customer satisfaction but also for building lasting trust in the marketplace. Ultimately, a proactive approach to identity management can significantly benefit both consumers and businesses alike.

What is Authenteq?

Authenteq offers a fully automated solution for businesses, removing the necessity for any decision-making on your part. We provide clear Approved/Not Approved outcomes, which significantly reduces your internal fraud risks and associated costs. Our rapid and secure identity verification can confirm an individual's identity in under 45 seconds, fostering confidence in your operations while also delivering a quick, frictionless experience for customers, thereby minimizing dropout rates. We emphasize the importance of authentic identities, with a verification process that adheres to GDPR regulations while efficiently lowering conversion barriers, protecting user data, and mitigating your fraud exposure. Authenteq is effortlessly integrated into your website or application, enabling customers to enjoy a completely seamless experience without needing to leave your platform. The implementation process is incredibly swift, taking just hours instead of weeks. By leveraging AI at every possible stage, Authenteq further diminishes the necessity for manual tasks, ensuring that your operational expenses stay manageable. Moreover, our unwavering focus on user privacy and security not only bolsters trust but also enhances your business's attractiveness to prospective clients. This comprehensive approach allows you to focus on your core operations while we handle the complexities of identity verification.

Media

Media

Integrations Supported

ABLE Platform
Appway Digital Banking
Ekata
Marionette
Pinewood DMS
Testing Pays

Integrations Supported

ABLE Platform
Appway Digital Banking
Ekata
Marionette
Pinewood DMS
Testing Pays

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€149 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Experian

Date Founded

1990

Company Location

United States

Company Website

www.experian.com/decision-analytics/identity-management

Company Facts

Organization Name

Authenteq

Date Founded

2015

Company Location

Iceland

Company Website

authenteq.com

Categories and Features

Categories and Features

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