Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is ExpressConnect?
Boost your operational efficiency and enhance support services with ExpressConnect, a comprehensive solution designed for optimal maintenance of data centers. Our service is equipped with proactive failure detection capabilities that minimize downtime through advanced hardware monitoring of your servers, storage, and network infrastructures. Say goodbye to the complications of service calls, as our automated support system generates tickets based on real-time alerts, providing continuous coverage day and night. Each ticket is accompanied by fault diagnosis and insightful service information, keeping you consistently informed about your systems' health. With secure, agentless, and email-based functionalities, handling your service tickets is a simple task that can be performed from virtually anywhere at any time. You can conveniently upload relevant technical documents and communicate notes to foster direct collaboration with your engineers. Stay informed about your service tickets’ statuses in real-time and access historical data organized by agreement, location, or date for thorough analysis. Furthermore, ticket placement can be effortlessly integrated into your existing ITSM framework. Utilizing the support data provided, you can enhance your infrastructure project forecasts and fine-tune your maintenance coverage as needed. This comprehensive strategy not only simplifies your operations but also empowers you to adopt a proactive approach to managing your data center effectively, ensuring readiness for any potential challenges that may arise.
What is CENTEROS?
CENTEROS offers a wide array of tools designed for effective data center management. Its capacity management features deliver a visual representation of resources, aiding in the identification of potential challenges or available capacity concerning aspects like space, racks, power, cooling, weight, and network connections. Users can gather real-time data from smart devices to monitor issues related to power, temperature, and humidity. Additionally, the platform includes change management workflows that guarantee timely and consistent installations. With its asset management capabilities, users can efficiently search for and locate equipment within the data center. CENTEROS also provides tools for evaluating the impact of changes on both equipment and customers, along with functionalities for managing contacts and customer access to ensure that only authorized personnel can reach specific equipment. This comprehensive suite of tools empowers data center operators to enhance efficiency and reliability in their operations.
Integrations Supported
Datadog
HPE OneView
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss
Integrations Supported
Datadog
HPE OneView
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss
API Availability
Has API
API Availability
Has API
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
$20000.00/one-time
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Service Express
Date Founded
1993
Company Location
United States
Company Website
serviceexpress.com/expressconnect/
Company Facts
Organization Name
CENTEROS
Date Founded
2007
Company Location
New Zealand
Company Website
www.centeros.com
Categories and Features
Data Center Management
Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance
Categories and Features
Data Center Management
Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance