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What is ExpressConnect?

Boost your operational efficiency and enhance support services with ExpressConnect, a comprehensive solution designed for optimal maintenance of data centers. Our service is equipped with proactive failure detection capabilities that minimize downtime through advanced hardware monitoring of your servers, storage, and network infrastructures. Say goodbye to the complications of service calls, as our automated support system generates tickets based on real-time alerts, providing continuous coverage day and night. Each ticket is accompanied by fault diagnosis and insightful service information, keeping you consistently informed about your systems' health. With secure, agentless, and email-based functionalities, handling your service tickets is a simple task that can be performed from virtually anywhere at any time. You can conveniently upload relevant technical documents and communicate notes to foster direct collaboration with your engineers. Stay informed about your service tickets’ statuses in real-time and access historical data organized by agreement, location, or date for thorough analysis. Furthermore, ticket placement can be effortlessly integrated into your existing ITSM framework. Utilizing the support data provided, you can enhance your infrastructure project forecasts and fine-tune your maintenance coverage as needed. This comprehensive strategy not only simplifies your operations but also empowers you to adopt a proactive approach to managing your data center effectively, ensuring readiness for any potential challenges that may arise.

What is Dell Enterprise SONiC?

The Dell Technologies Enterprise SONiC Distribution is expertly crafted for extensive data center networking environments that cater to both enterprise and cloud operations, delivering the necessary scalability and manageability in these high-demand scenarios, supported globally by a pioneer in Open Networking. This distribution merges the Linux-based, open-source SONiC with a carefully curated roadmap of features and enhancements designed to meet the specific needs of tier 2 cloud and large enterprise networking landscapes. Rigorously validated for performance standards expected in enterprise settings, it integrates effortlessly with numerous partner management applications across both the hardware and software spectrums. Users can anticipate a strong global support system that addresses the unique demands of their data center environments. Furthermore, it incorporates proactive and preventive technologies that detect and resolve potential issues before they escalate into significant problems. With a diverse array of support options for both hardware and software, users can guarantee that their systems remain well-maintained and optimized for peak performance. This comprehensive strategy not only assures reliability but also allows organizations to concentrate on their growth initiatives, secure in the knowledge that their network infrastructure is robust and dependable. Ultimately, this enables businesses to innovate and expand with confidence, knowing that their networking solutions are solidly in place.

Media

Media

Integrations Supported

Cruz Fabric Controller
Datadog
HPE OneView
LoginTC
Nagios Core
S3M Security Network Access Control
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss

Integrations Supported

Cruz Fabric Controller
Datadog
HPE OneView
LoginTC
Nagios Core
S3M Security Network Access Control
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Service Express

Date Founded

1993

Company Location

United States

Company Website

serviceexpress.com/expressconnect/

Company Facts

Organization Name

Dell Technologies

Date Founded

1984

Company Location

United States

Company Website

www.dell.com/en-us/work/shop/productdetailstxn/sonic

Categories and Features

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Categories and Features

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

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