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What is ExpressoHealth?

Transform patient engagement and financial results with an innovative communication solution for healthcare. As patients increasingly turn to retail settings for care and make use of smartphones for their billing needs, the dynamics of their interactions with healthcare providers are changing dramatically. Expresso® communications management software empowers healthcare providers and revenue cycle management companies to seamlessly navigate these changes through its intuitive cloud-based platform designed for creating and managing patient communications. This system, which adheres to HIPAA regulations, not only streamlines the onboarding process for new facilities but also enhances oversight and management of document production, simplifying compliance with regulatory standards. By embracing this cutting-edge tool, healthcare organizations can not only boost operational efficiency but also cultivate deeper connections with their patients, ultimately leading to improved care experiences. Additionally, this solution positions healthcare entities to stay ahead in a rapidly evolving landscape.

What is CCM Gateway?

CCM Gateway offers a sophisticated solution to the challenges of archiving and managing transactional communications with clients. This tool integrates seamlessly with prominent enterprise content management systems and document archiving solutions from recognized names like Alfresco, Microsoft, and IBM. It enables comprehensive archiving of print streams and their transformation across various industries and business applications. The system proficiently classifies, transforms, indexes, and securely stores substantial quantities of different document types. It supports a wide array of source document formats including AFP, Xerox Metacode, PCL, PostScript, and images. By facilitating efficient customer interactions and universal archiving of print streams, it caters to diverse applications, formats, and document categories. This capability not only allows for the migration of archives to more advanced and cost-effective platforms but also enhances access and retrieval processes. Furthermore, it can transform, index, and load print streams into systems such as Alfresco and SharePoint while achieving impressive compression rates of up to 95%, making it a critical asset for organizations aiming to refine their document management strategies. Ultimately, CCM Gateway distinguishes itself as a holistic solution that significantly improves operational efficiency and minimizes costs related to managing customer communications, thus driving overall business productivity.

Media

Media

Integrations Supported

Alfresco Digital Business Platform
Docker
DocuShare
IBM Cloud
Kubernetes
Microsoft 365
Rocket EOS 360

Integrations Supported

Alfresco Digital Business Platform
Docker
DocuShare
IBM Cloud
Kubernetes
Microsoft 365
Rocket EOS 360

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nordis Technologies

Date Founded

1989

Company Location

United States

Company Website

www.nordistechnologies.com/expresso-health

Company Facts

Organization Name

Crawford Technologies

Date Founded

1995

Company Location

Canada

Company Website

www.crawfordtech.com

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

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