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What is FBCS Enterprise?

FBCS Enterprise acts as a unified platform that improves decision-making for non-VA Purchased care, resulting in more effective management and processing of fee basis claims. The web-based tool, CTM Plus, refines workflows and delivers essential oversight to tackle problems related to consults and Return to Clinic (RTC) tracking, thereby ensuring timely communication with patients and efficient scheduling. Furthermore, purchasing analytics are vital in reducing expenses and eliminating waste, which enhances accountability across the healthcare system. The automated tracking of expired and recalled items is a significant factor in maintaining patient safety. Delays or mistakes in order fulfillment can negatively impact financial outcomes and the standard of care received. The time devoted to managing paper records and digital interfaces limits crucial patient interactions, while the verification of opioid prescriptions for each patient can be an arduous and complex task. DSS PDMP alleviates this burden by merging all required checks into a single, uncomplicated process, thus improving patient care efficiency. This comprehensive strategy for managing care not only streamlines operations but also leads to enhanced health outcomes for patients, ultimately fostering a more responsive and effective healthcare environment. By focusing on these efficiencies, the system can allocate more resources toward direct patient engagement, which is essential for improving overall care quality.

What is Duck Creek Claims?

Duck Creek Claims provides a comprehensive solution tailored for managing the entire claims process, focusing on enhancing each phase of the lifecycle for insurance companies. This platform automates workflows starting from the initial report all the way to the conclusive settlement, and it also streamlines data analysis through built-in analytics while ensuring seamless integration with existing systems. Key attributes include sophisticated first notice of loss (FNOL) functionalities, automated task assignments that take into account the expertise of adjusters and their current workloads, instant access to policy and coverage details, and efficient workflows designed for adjusters. By leveraging this innovative system, companies can greatly improve operational efficiency and reduce manual interventions, leading to faster claims resolutions and increased customer satisfaction, all while complying with the latest regulatory requirements. Furthermore, the extensive range of tools and features provided by Duck Creek Claims empowers insurers to adeptly navigate the shifting landscape of the insurance industry and meet emerging challenges head-on. This adaptability is crucial in maintaining a competitive edge in a rapidly changing market.

Media

Media

Integrations Supported

Duck Creek Suite

Integrations Supported

Duck Creek Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DSS

Date Founded

1991

Company Location

United States

Company Website

www.dssinc.com/federal-health

Company Facts

Organization Name

Duck Creek Technologies

Date Founded

2000

Company Location

United States

Company Website

www.duckcreek.com/product/claims-management-software/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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