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What is FCS Voice?

FCS Voice stands out as an all-encompassing platform that combines session initiation protocol (SIP) with analog systems to support both digital messaging and voice communication. This innovative solution enables users to effectively manage voicemails and fax messages for guests during their arrivals and departures, ensuring smooth operations. FCS Voice allows for timely and accurate updates concerning room statuses, facilitating better service delivery. Moreover, the platform features an auto attendant capability that directs incoming calls to specified extensions or departments without requiring an operator's intervention. By utilizing FCS Voice, you can significantly improve your communication workflows, as the system is compatible with all major property management systems (PMS) and private automatic branch exchange (PABX) systems in use today. Users have the convenience of managing guest voicemails and fax communications, while FCS Voice also provides customized auto wake-up calls and check-out reminders in various languages for individuals or groups. Additionally, the IVR feature in FCS Voice ensures that updates on room status are not only precise but also communicated promptly, thus enhancing the overall guest experience. This comprehensive solution ultimately streamlines operations, making it an invaluable tool for hospitality management.

What is CASH+ Call Recording Software?

CASH+ offers a user-friendly experience that helps you conserve both time and effort. It enables the recording of audio from Analog, PRI, or SIP lines with ease. You can effortlessly search for specific calls using various criteria. Additionally, its automated reporting feature guarantees quick access to the information you require. Be sure to watch the demo to experience its capabilities firsthand and see how it can benefit you.

Media

Media

Integrations Supported

CompletePBX 5 IP PBX
ESILAW 360
MiVoice Business
MyHMS
SkySwitch
VinSolutions Connect CRM
Wildix
Zultys ZAC

Integrations Supported

CompletePBX 5 IP PBX
ESILAW 360
MiVoice Business
MyHMS
SkySwitch
VinSolutions Connect CRM
Wildix
Zultys ZAC

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2895.00/one-time/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FCS Computer Systems

Date Founded

1982

Company Location

Singapore

Company Website

fcscs.com/more-solutions/

Company Facts

Organization Name

Hansen Software Corp

Date Founded

1990

Company Location

Canada

Company Website

www.hansensoftware.com

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

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