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What is FCS1?

FCS1 integrates FCS’ premium hospitality solutions into a singular, sophisticated application tailored to meet the evolving needs of hotels. With 19 modules and ongoing enhancements, FCS1 covers every facet of hotel management, from housekeeping to service execution and complaint resolution. You can customize a management system uniquely suited to your hotel with FCS1, which provides a risk-free trial period for you to fully discover its potential. Users can seamlessly explore different modules using just one secure username and password, while the system proactively escalates issues for prompt resolutions. FCS1 also ensures access is available at any time from any device with internet connectivity, enabling a rapid, straightforward deployment without the hassle of complicated installations. Furthermore, you can oversee up to 10 properties from a single account and effortlessly monitor pending tasks by simply clicking on the interactive map's designated pins. This efficient framework not only simplifies hotel operations but also significantly boosts overall efficiency and enhances guest satisfaction, making it an essential tool for modern hospitality management. In today’s competitive landscape, leveraging such a comprehensive tool can greatly impact a hotel’s success and customer loyalty.

What is EZStay?

EZStay™ is a groundbreaking contactless management platform tailored for the hospitality industry. This all-encompassing system features a powerful administrative dashboard alongside a guest application, enabling hotels to fully digitize their service offerings across various domains, including concierge services, housekeeping, room service, table bookings, in-room shopping, and wellness services, while also presenting numerous upselling opportunities. Consequently, hotel operators benefit from an advanced technological solution that boosts guest satisfaction during their entire visit. Furthermore, EZStay™ allows for personalized branding of the interface and supports the digital customization of terms, conditions, and invoices, which aids in advancing sustainable practices within the hospitality sector. Another noteworthy feature of EZStay™ is its ability to perform in-depth data analysis, delivering valuable insights on key performance indicators such as Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), and occupancy rates, which are crucial for effective revenue management. Users can explore critical performance metrics by property, geographical cluster, country, or region, all made possible by the sophisticated AI engine underpinning the system, ensuring that each hotel can fine-tune its operations according to its unique requirements. Ultimately, EZStay™ signifies a revolutionary shift in the management of guest experiences, enhancing the operational efficiency of hotels while simultaneously elevating the overall experience for guests. This innovative platform not only meets the needs of today’s travelers but also prepares the hospitality industry for future advancements.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FCS

Date Founded

1982

Company Location

Singapore

Company Website

fcscs.com/fcs1/

Company Facts

Organization Name

EZStay

Company Location

United Kingdom

Company Website

ezstaysolutions.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

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