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What is FSM Grid?

FSM Grid's AI-powered solutions can enhance your inventory management, routing, and scheduling capabilities. Our Field Service Management Software ensures a smooth connection between your on-field teams and administrative operations. Additionally, it provides seamless integration with existing legacy systems, whether hosted in the cloud or on-premises. Utilizing advanced technology, including IoT devices and predictive analytics, FSM Grid can proactively schedule technicians and necessary equipment ahead of potential issues. This platform empowers you to boost operational efficiency, streamline procedures, and elevate your overall service management experience. You can effortlessly integrate your ERPs, CRMs, and accounting platforms. Furthermore, FSM Grid supports objective-driven resource distribution, efficient dispatching, and simplified task completion. With real-time optimization features, you can swiftly adapt to unforeseen business shifts and urgent orders, allowing for the effective reallocation of mobile resources when needed. Ultimately, this adaptability not only enhances productivity but also ensures customer satisfaction by meeting their needs promptly.

What is Fixzone Complete Service?

This platform acts as the key center for managing the complete workflow, serving as the main interface for processing work orders, performing inspections, overseeing claims, coordinating resource allocations, monitoring progress, and enhancing client communications. The system is built to facilitate seamless data exchange with other essential systems and environments. Complete Service Links connects clients, networks, and partner organizations, allowing them to access all their tasks through a user-friendly online portal. It includes customer engagement tools and a detailed resource management system designed to handle spare parts for external service providers. Over the years, this platform has transformed into 'Complete Service,' featuring a robust call center interface and integrated online portals that streamline the service process efficiently. Our clientele includes a wide variety of businesses, from medium-sized SMEs to famous multinational corporations. Fixzone commenced its journey in 1989, initially offering programming solutions to notable clients like Lombard, NatWest, and BAE, all of whom sought specialized programming expertise. As we continue to expand and evolve, we remain committed to tailoring our solutions to meet the changing demands of our diverse clients across multiple sectors, ensuring we stay at the forefront of industry innovation.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FSM Global

Company Location

United Arab Emirates

Company Website

www.fsmglobal.com

Company Facts

Organization Name

Fixzone

Company Website

www.fixzone.com/products/administration-zone/complete-service.php

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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