Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Feed It Back?
Regardless of how you interpret success, it's crucial to set your primary performance indicators in Feed it Back, which will aggregate the required data to assess customer opinions about your business. The dashboard offers an in-depth look at your performance, enabling you to evaluate metrics across different regions and venues with precision. This analysis helps you understand what elements customers value most while also identifying opportunities for improvement, ensuring their ongoing support and recommendations to others. Our team of specialists will collaborate closely with you, spotting trends and ensuring that even the smallest details are not missed, while providing insights that can enhance your brand's standing. You can collect customer feedback using sophisticated, customizable surveys that are user-friendly and efficient, which optimizes response rates and reduces the likelihood of drop-offs. Moreover, leveraging online reviews is crucial for fine-tuning your operations. By actively engaging with these reviews, you not only boost your brand's presence online but also show customers that their input is valued and acted upon. This proactive approach can significantly enhance customer loyalty and cultivate a vibrant community around your business. It's important to remember that every piece of feedback contributes to a richer understanding of your customer base, ultimately guiding your strategic decisions.
What is Caliber?
Caliber is a digital platform designed for corporate communications and marketing teams to monitor and manage their brand image and reputation, enabling more informed decision-making. It provides up-to-the-minute perception metrics through daily surveys conducted with real individuals from various countries, distinguishing itself as a tool that is not focused on media.
Users can conveniently view these metrics online, making it easy to access vital information quickly. Additionally, the software features robust reporting tools that assist in clarifying and sharing metrics within the organization.
Caliber also provides comprehensive training on how to navigate the platform, interpret data, and transform insights into actionable strategies, ensuring new users can efficiently hit the ground running. To further enhance user experience, the platform offers workshops aimed at maximizing its value. For any additional support or inquiries, users are welcome to contact us through phone or in-person meetings.
Integrations Supported
Access EPoS
Vita Mojo
me&u
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$500 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Feed It Back
Date Founded
2008
Company Location
United Kingdom
Company Website
feeditback.com
Company Facts
Organization Name
Caliber
Date Founded
2018
Company Location
Denmark
Company Website
www.groupcaliber.com
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label