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What is ServiceMax FieldFX?

ServiceMax FieldFX provides a comprehensive field service management solution specifically designed for companies in the energy sector. It effectively bridges the gap between field staff and office teams, enhancing job management capabilities for both connected and disconnected scenarios. Key features include centralized job oversight, ticketing systems, scheduling, invoicing, and enterprise asset management (EAM). By ensuring real-time data synchronization after connectivity is restored, FieldFX helps to reduce operational errors and increase revenue potential. Furthermore, the platform includes advanced tools like FieldFX DataGuide and CPQ, which are essential for optimizing complex field operations, elevating service quality, and driving profitability. With its forward-thinking design, FieldFX proves to be an essential asset for energy service organizations aiming to improve their operational efficiency. This solution not only streamlines processes but also empowers teams to deliver superior service.

What is Field Service Cloud?

Field Service Cloud simplifies the management of various aspects for landscape maintenance businesses, including customer relations, scheduling of work orders, pesticide application, estimates, invoices, and irrigation tasks, thereby enabling them to make more informed and lucrative choices. By facilitating route planning, work order management, and tracking of material usage, it effectively eliminates the need for traditional methods such as paper documents, phone calls, texts, and shared internet folders, opting instead for a centralized database that can be accessed through either a website or a mobile app. This cloud-based solution significantly enhances the ability to oversee field operations seamlessly from any location and at any time, as all pertinent data is stored securely online. Furthermore, the accessibility of real-time information empowers businesses to respond swiftly to changing circumstances in the field.

Media

Media

Integrations Supported

QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Time
Wave Accounting

Integrations Supported

QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Time
Wave Accounting

API Availability

Has API

API Availability

Has API

Pricing Information

$135 per month
Free Trial Offered?
Free Version

Pricing Information

$100/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/servicemax/fieldfx

Company Facts

Organization Name

Janmar Systems

Date Founded

2017

Company Location

United States

Company Website

www.janmarsystems.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Landscape Management

Billing & Invoicing
Contract Management
Customer Database
Dispatch Management
Groundskeeping
Inventory Control
Irrigation Tracking
Job Management
Landscape Design
Mobile Access
Payroll Management
Plant Database
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Quotes / Estimates
Scheduling

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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