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What is FieldForcePro?

FieldForcePro, built on the Salesforce platform, provides an outstanding field service management solution that caters to your mobile requirements. This cutting-edge system is designed for smooth operations no matter where work takes you. The management framework of FieldForcePro seeks to deliver a cohesive, user-friendly experience that tackles obstacles such as diverse job skills, inventory deficits, travel coordination, and compliance with service level agreements. Leveraging the strengths of the Salesforce platform, Lightning components, and the Salesforce1 mobile app, FieldForcePro fosters improved collaboration among Contact Center Agents, Dispatchers, and Field Technicians. With features such as Assisted Scheduling and tools aimed at field readiness, FieldForcePro boosts technician productivity and enhances your First-Time-Fix rate by an impressive 35%. It streamlines the prioritization and assignment of tasks, guaranteeing operational efficiency. Furthermore, work orders are accessible from any location and at any hour, highlighting the solution's dedication to flexibility and quick response. By empowering organizations to refine their field service practices, FieldForcePro not only elevates operational effectiveness but also plays a crucial role in providing outstanding customer satisfaction across the board. Ultimately, this solution transforms the way companies manage their field services, setting new standards for quality and reliability.

What is Field Promax?

Field Promax is tailored to streamline and integrate your operational tasks, enabling efficient management of your technician team, rapid communication with clients, electronic work order administration, and business expansion. Embrace a paperless approach, manage your responsibilities from anywhere, and reap the rewards from every job you complete! Our powerful scheduling capabilities simplify the handling of work orders, allowing you to create and dispatch orders, automatically set up recurring tasks, and transform service requests into work orders with ease. With compatibility across numerous systems and devices, Field Promax allows technicians to update their work status on-site while supervisors can keep track of technician performance in real-time. By refining your workflow, you can make the most of every asset, from enhancing technician productivity and saving time by going paperless to swiftly turning orders into payments, which maximizes your potential for profit. This groundbreaking platform not only aids in effective project management but also encourages growth and adaptability, ensuring you stay competitive in the market. Additionally, the user-friendly interface allows for quick onboarding, helping your team utilize its full potential without a steep learning curve.

Media

Media

Integrations Supported

AnswerForce
QuickBooks Online
QuickBooks Online Advanced

Integrations Supported

AnswerForce
QuickBooks Online
QuickBooks Online Advanced

API Availability

Has API

API Availability

Has API

Pricing Information

Free for basic
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CRMIT Solutions

Company Location

United States

Company Website

www.fieldforcepro.com

Company Facts

Organization Name

Field Promax

Date Founded

2014

Company Location

United States

Company Website

fieldpromax.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Carpet Cleaning

Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Mobile Access
Online Booking
Scheduling
Work Order Management

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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