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What is FieldTech?

Fieldtech provides tailored solutions for organizations engaged in field work by allowing customization of its forms to meet specific needs. Whether you are involved in conducting various audits or inspections, the platform enables your field team to access work orders digitally and record evidence while performing their duties. Furthermore, if your organization offers technical services, both clients and office staff can submit tickets that will convert into work orders assigned to your technicians, ensuring they receive all relevant information directly through their app. This capability allows you to oversee your clients and operators effectively, assign work orders promptly, and track their status in real time. You can keep a close eye on all tasks related to clients while empowering your operators to create and receive work orders without any hassle. Clients will also have the convenience of signing off on completed orders and receiving a digital receipt immediately after the work is done, which significantly boosts the efficiency of your service workflow. Additionally, this system not only enhances communication among all involved parties but also promotes a more structured and productive work environment. In this way, Fieldtech ensures that the entire process becomes streamlined, leading to improved customer satisfaction and operational effectiveness.

What is AutomatedService?

AutomatedService’s back office software presents innovative digital solutions tailored for service enterprises, facilitating improved efficiency and profitability. Our all-encompassing Back Office system streamlines and organizes the demanding workflows inherent in running a service business. You can effortlessly capture customer details, guarantee that technicians are appropriately assigned to their tasks, and enjoy a significant decrease in paper consumption. With AutomatedService's field service management software, provided by Ascent Business Systems, you can elevate your customer service standards and drive revenue growth. The platform empowers your team with vital information to effectively manage and cater to your most valuable asset—your customers! The journey of managing new prospects commences with our intuitive sales lead entry and management capabilities. As potential opportunities evolve into actual sales, client data retains its consistency throughout the entire transaction lifecycle, fostering clarity and continuity. This strategy not only boosts operational efficiency but also fortifies customer relationships, ultimately creating a more cohesive service experience. By integrating these advanced tools, your business is poised for sustained growth and success in an increasingly competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$6 per operator, per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Engee IT

Company Location

Argentina

Company Website

www.engee.com.ar/

Company Facts

Organization Name

Ascent Business Systems

Date Founded

1988

Company Location

United States

Company Website

www.ascent-sys.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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