Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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PracticeEnhance the efficiency of your coaching enterprise by unifying scattered, cumbersome systems into a cohesive platform. Eliminate tedious back-and-forth communication: With automated scheduling, you can effortlessly display your live availability, while straightforward forms gather essential information and invoices. Redirect your focus from chasing clients to generating income. Instantly generate invoices, set up recurring subscriptions, and create packages that ensure timely payments. Effortless client management is at your fingertips, as Practice’s premier tools enable seamless communication with clients between sessions, all without the need to share your personal contact information. This streamlined approach not only saves you time but also enhances the overall client experience, allowing you to focus on what you do best—coaching.
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What is Firstbeat Sports?
Firstbeat Sports leads the way in managing athlete performance, aiming to improve the efficiency and effectiveness of training regimens. This innovative platform seamlessly integrates comprehensive analytics specifically tailored for team sports, boasting a user-friendly interface that allows for real-time monitoring and evaluation of recovery, performance, and additional metrics. With an impressive array of over 50 metrics that cover aspects such as training load, intensity, fitness levels, performance indicators, stress factors, movement analysis, and recovery insights, all information is centralized in one convenient platform. Users gain access to live data regarding training intensity while effectively managing workload, ensuring they can easily obtain valuable insights through an intuitive dashboard. By employing advanced physiological modeling and analysis, coaches are empowered to optimize training sessions and conduct thorough evaluations post-training. The platform is designed for easy setup, enabling users to focus on their training rather than the technology behind it. Moreover, it supplies critical data that monitors both internal and external loads in real-time, which is essential for immediate and follow-up analysis, making it adaptable for various settings including practices, gyms, games, and remote training environments. Ultimately, Firstbeat Sports promotes insightful dialogues that support coaching strategies and athlete development, paving the way for superior performance outcomes while fostering a culture of continuous improvement among athletes and coaches alike.
What is Click2Coach?
Our award-winning Click2Coach platform is crafted to deliver foundational training for agents by immersing them in realistic customer interaction scenarios while showcasing various techniques for effectively handling a range of customer inquiries. As agents embark on their roles—whether navigating phone calls or interacting through diverse channels—ongoing coaching becomes essential in fostering a highly motivated and skilled workforce, which in turn guarantees exceptional customer experiences. This continuous coaching process significantly boosts agents' effectiveness and productivity. Similar to the training of a professional athlete, coaching agents involves persistent guidance that sharpens their skills and motivates them to reach their highest potential. Even subtle changes to their methods can result in considerable enhancements in performance. Additionally, agents who regularly receive constructive feedback and support not only refine their competencies but also improve their effectiveness, sustain elevated levels of engagement, and deliver outstanding customer service. Ultimately, this commitment to coaching produces impressive dividends in terms of both agent growth and client satisfaction, establishing a cycle of improvement that benefits the entire organization. By prioritizing ongoing development, we ensure that our agents are always prepared to meet the evolving needs of customers.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Firstbeat
Date Founded
2002
Company Location
Finland
Company Website
www.firstbeat.com/en/team-solutions/
Company Facts
Organization Name
Envision Telephony
Date Founded
1994
Company Location
United States
Company Website
www.envisioninc.com
Categories and Features
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning