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features
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What is Firsthand?

Firsthand enables brands and publishers to create AI-driven agents that engage directly with consumers, offering tailored information in real-time across various platforms. These agents serve as savvy representatives of the brand, guaranteeing that expertise is easily accessible while guiding consumers toward the information they need for informed decision-making. By leveraging these brand agents, companies can effectively showcase pertinent content during key moments in a consumer's journey, which streamlines the process of turning interest into action. Each interaction serves as an instantaneous feedback mechanism, producing detailed transcripts that uncover vital insights into consumer behavior, preferences, and decision-making processes, which can subsequently inform more effective business strategies. Moreover, Firsthand ensures that brands maintain total control over their messaging, knowledge, data, and customer interactions. This forward-thinking strategy empowers brands to deliver the right message at the perfect moment, thereby enhancing consumer engagement and increasing conversion rates. Ultimately, Firsthand transforms the dynamics of brand-consumer interactions, creating a more efficient and impactful communication strategy while also encouraging deeper connections with the target audience.

What is Droxy?

Droxy allows the development of AI agents that interact with customers directly, equipped with an extensive understanding of your business and representing your brand's voice authentically. These advanced agents can respond to a wide range of customer inquiries across various platforms, assist in lead qualification, schedule appointments, and handle complex questions about your products or services. Designed for ease of use, they enable you to construct, oversee, and enhance them effortlessly, with the option to deploy an agent in just minutes. To bolster their database, we accommodate multiple data sources, including websites, PDFs, Google Drive, and YouTube, among others. Our agents can be deployed on social media platforms such as Facebook and Instagram, messaging apps like WhatsApp and Messenger, and voice channels, including phone lines and custom SIP trunks. Additionally, Droxy integrates smoothly with your current technology stack through our Zapier integration, which allows for connections to any application without requiring coding skills, while also offering a custom API for personalized integrations with your internal systems. This adaptability guarantees that your customer service operations remain not only effective but also streamlined as your needs evolve. Ultimately, Droxy empowers businesses to enhance customer engagement while maintaining a consistent brand experience across all communication channels.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
Google Drive
Instagram
WhatsApp
YouTube
Zapier

Integrations Supported

Facebook
Facebook Messenger
Google Drive
Instagram
WhatsApp
YouTube
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Firsthand

Date Founded

2023

Company Location

United States

Company Website

www.firsthand.ai/

Company Facts

Organization Name

Droxy

Date Founded

2023

Company Location

United States

Company Website

www.droxy.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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