Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
Alternatives to Consider
-
CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
-
Local Measure EngageEngage offers a uniquely tailored and outstanding experience by leveraging the capabilities of AWS and Generative AI. Traditional contact center systems, which are often cumbersome and outdated, can lead to excessive costs and inefficiencies. Local Measure's Engage For Amazon Connect is designed to meet the demands of today's consumers effectively. As a Contact Center as a Service, Engage takes care of all upgrades and enhancements, eliminating the need for costly agent licenses or complex hardware setups. Our pricing model based on consumption is flexible enough to suit businesses of various sizes. To successfully establish a brand, prioritizing customer needs is essential. Engage empowers agents with tools such as sentiment analysis and chatbots, allowing them to gain deeper insights into customer behavior and enhance user experience. Engage supports multiple communication channels, including Voice, Email, SMS, Facebook Messenger, Instagram DM, Twitter DM, WhatsApp, WeChat, LINE, and Web Chat, ensuring comprehensive customer engagement. This multi-channel approach not only streamlines interactions but also helps businesses connect with their audience in the ways that are most effective for them.
-
Datagate Telecom BillingDatagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.
-
Phone.comCommunication channels like voice, text, video, fax, and conferencing are essential in today's business landscape. Phone.com provides a contemporary, adaptable solution that caters to the needs of mobile entrepreneurs and expanding companies alike. With its comprehensive suite of advanced business phone functionalities, Phone.com empowers your evolving business to engage with customers in a professional and efficient manner. Enhanced call handling capabilities help to elevate your brand's reputation, while mobility features ensure that you maintain connectivity with clients, coworkers, and partners at any time and from any location. This versatility is crucial for thriving in a fast-paced business environment.
-
IntulseIntulse is a provider of business VoIP solutions that offers hosted and cloud-based UCaaS services tailored for companies in the United States. Our managed VoIP phone systems prioritize mobility, speed, flexibility, and additional features to meet diverse business needs. Founded in 2015, Intulse aims to aid businesses trapped in outdated communication frameworks that are inefficient yet costly. The Intulse UCaaS (Unified Communication as a Service) platform enhances productivity through the Intulse App, which includes a VoIP softphone, SMS capabilities, messaging features, CRM integrations (such as Salesforce and HubSpot), softphones, time-based routing, virtual receptionists, personalized greetings (including AI-generated options), unlimited extensions, and much more. By choosing Intulse as their cloud VoIP provider, customers gain access to a highly customizable and feature-rich system that aligns with their operational strategies. Our communications specialists collaborate closely with clients to identify and implement the most suitable features, ensuring they maximize the benefits of their system and service. Additionally, Intulse prides itself on providing 24/7 support that is entirely US-based, setting a standard in the industry with our commitment to answering the phone whenever you reach out for assistance. This level of dedication ensures that businesses can rely on us for prompt and effective support at any time.
-
CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
-
TollFreeForwardingIn just one minute, you can set up your international phone number, with options available for over 120 countries and 1,000 cities. This service allows you to redirect your calls to any global number seamlessly. With advanced scheduling features, you can manage call routing based on your business hours and preferences, directing calls to your main office during operational times and to voicemail when closed. You also have immediate access to comprehensive data regarding calls made to your TollFreeForwarding number, which can assist in analyzing customer call behavior for better outbound sales and follow-up strategies. Additionally, you can record your calls, whether in full or in segments, for easy tracking and review. These recordings are stored in call detail records, which can be accessed, downloaded, or played back whenever necessary for reference. By leveraging this functionality, you can enhance your communication efficiency and better serve your clientele.
-
CallHubCallHub is a reliable campaigning platform poised to transform your outreach, canvassing, mobilization, and marketing efforts. We provide calling, texting, and email solutions tailored for political campaigns, advocacy organizations, nonprofits, and businesses of any scale. However, CallHub transcends being just a software tool. We recognize the importance of data security, high contact rates, automation, dependability, and regulatory compliance in your campaigns. With these critical aspects in mind, CallHub is meticulously crafted to meet your needs. Experience the difference for yourself by giving us a try today!
-
VirtualPBXAt VirtualPBX, we provide a wide range of communication solutions specifically designed to meet the needs of businesses like yours. Our adaptable business phone plans are not only flexible but also scalable, allowing you to personalize features such as call routing, voicemail, and conferencing to suit your organization's specific requirements. With our contact center solutions, we enable you to significantly improve your customer service and support capabilities through tools like interactive voice response (IVR), call queuing, and real-time monitoring for better decision-making. Furthermore, our business texting service facilitates easy communication with customers and colleagues through SMS, ensuring no message goes unnoticed. If you're contemplating a shift from outdated analog phone systems, our Airdial Pots replacement solutions provide a smooth transition to contemporary, cloud-based options. Overall, VirtualPBX is committed to equipping businesses with essential tools that simplify communication, elevate customer service standards, and boost overall efficiency. We invite you to experience our offerings firsthand by requesting a free demo today, so you can see how we can transform your communication strategies.
-
3CX3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
What is Fonoster?
Create tailored voice solutions that align with your business objectives, eliminating unnecessary features and the hassle of outdated customizations. Determine which VoIP providers and integrations are most suitable for your organization, then effortlessly implement them into your voice applications using a user-friendly API. The CX edition of Fonoster, equipped with state-of-the-art conversational AI and an intelligent virtual agent, simplifies the process of deploying VoIP networks. For example, you can set up a SIP trunk for PSTN connectivity and assign numbers for both incoming and outgoing communications. Moreover, you can construct your Office or Home network by skillfully integrating Domains and Agents. Utilizing SIP technology, you can connect to your VoIP network via a Softphone or an IP Phone, providing adaptability in your communication methods. Strengthen your business's security with project-level authentication that employs OAuth2 and JWT tokens, while also supporting the deployment of existing microservices through popular frameworks such as Express.js, Sinatra, or ASP.NET Core, or choose a simpler method with functions. This all-encompassing solution not only streamlines the development of voice applications but also ensures robust security and adaptability, allowing your business to thrive in a dynamic environment. By leveraging these advanced capabilities, your organization can focus on innovation and growth while maintaining a competitive edge.
What is Blueface Hosted PBX?
The Blueface VoIP phone system guarantees that your business is equipped for any circumstance by enabling you to take calls on any device, regardless of your work setup—whether it’s remote, in an office, or a hybrid arrangement. This flexible cloud-based phone solution is tailored to accommodate businesses of all sizes and can be effortlessly adjusted to meet evolving demands. Start your path with Blueface today and discover a powerful IP business phone solution that supports your organization's growth. You can cut costs by minimizing line rental fees and potentially reducing your phone bills by as much as 40%. With over 60 features at your disposal, including IVR, Softphone capabilities for mobile and desktop, call recording, and more, our system offers extensive communication solutions. The self-service web portal empowers you with total control over your communication settings, while our diverse range of desk and DECT hardware options serves every level of your organization. Experience unlimited, high-quality audio conferencing through Blueface Unified Communications and Poly, and take your landline with you via the Blueface Softphone App, which also features recording options. Moreover, Blueface provides a comprehensive suite of continuity services to ensure that you stay connected at all times, enabling your business to function smoothly even during unexpected challenges. With such an extensive array of features and services, Blueface is dedicated to enriching your business communication journey, ensuring that you can adapt to the ever-changing landscape of modern work. This commitment to flexibility and scalability makes Blueface an invaluable partner for any organization aiming to thrive.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Fonoster
Company Location
United States
Company Website
fonoster.com
Company Facts
Organization Name
Blueface
Company Website
www.blueface.ie/
Categories and Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Categories and Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration