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What is GREYHOUND CRM?

Rapid response times, immediate access to precise information, and a holistic perspective on all customer interactions and orders empower you to make confident and well-informed decisions. This foundation is what allows outstanding customer service to flourish and significantly impacts your overall success. Consequently, we created GREYHOUND to assist you in efficiently managing busy inboxes and fulfilling every customer need. It enhances communication not just among your staff but also with your clients, ensuring that interactions across different platforms are smooth and transparent. Whether through contact forms, marketplace inquiries, or conventional channels like email, fax, phone, chat, or instant messaging, all customer-related communication is gathered on a unified platform that every team member can access according to their permissions. This centralization promotes teamwork from any location worldwide, making it possible for employees to stay informed about each other's activities while still focusing on their own tasks. Ultimately, this approach nurtures a collaborative and productive work environment that effectively benefits both your team and your customers, leading to improved service and satisfaction. By streamlining these processes, GREYHOUND not only saves time but also enhances the quality of customer interactions, ensuring that every experience is positive and impactful.

What is Clientbook?

Many retailers have significantly improved their sales conversion rates and increased average transaction sizes by utilizing Clientbook. This mobile-focused platform customizes the shopping experience, strengthening the bond between customers and retailers. Studies reveal that customers who establish a personalized connection with their sales associates tend to spend 3.5 to 4 times more annually and are 33% more likely to return. Clientbook was specifically created to empower sales associates to build these important relationships. Imagine a customer walking into your store while you instantly have access to their identity, product preferences, and follow-up contact details. With Clientbook, sales associates obtain a holistic view of their customers, enabling them to interact effectively and close sales at the opportune moment. Furthermore, potential buys can be easily saved and shared via text or email with just a click, simplifying communication and improving customer satisfaction. Not only does Clientbook streamline the sales process, but it also fosters enduring customer loyalty. In today's competitive market, leveraging such innovative tools is essential for retailers aiming to thrive and maintain strong customer relationships.

Media

Media

Integrations Supported

Music Shop 360

Integrations Supported

Music Shop 360

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GREYHOUND

Company Location

Germany

Company Website

greyhound-software.com/kundenservice-software-crm

Company Facts

Organization Name

Clientbook

Date Founded

2018

Company Location

United States

Company Website

www.clientbook.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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