Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Hostaway Reviews & Ratings
    1,495 Ratings
    Company Website
  • SiteMinder Reviews & Ratings
    184 Ratings
    Company Website
  • Social Intents Reviews & Ratings
    20 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    129 Ratings
    Company Website
  • Innkeeper's Advantage Reviews & Ratings
    43 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    120 Ratings
    Company Website
  • Local Measure Engage Reviews & Ratings
    16 Ratings
    Company Website
  • ALICE Receptionist Reviews & Ratings
    49 Ratings
    Company Website
  • Innsoft Reviews & Ratings
    16 Ratings
    Company Website
  • kama DEI Reviews & Ratings
    8 Ratings

What is Genuyn?

Engage your visitors in a compelling way that mirrors the allure of a captivating film, by incorporating a chatbot and a Messenger web widget on your hotel’s website to foster interaction with potential guests. By recognizing who visits your site, you can create a seamless line of communication that persists even after they leave the page, turning inquiries into bookings and freeing up your staff while simultaneously increasing Direct Bookings. As soon as a guest books a room, gather insights about them, regardless of how they made the reservation, and assess their preferences and interests to build a relationship before their stay; for instance, you might send a wine tour offer to an enthusiast or complimentary gallery tickets to an art lover. Connect with your guests in real-time through popular social messaging platforms like Facebook Messenger, WhatsApp, and SMS, allowing you to promptly address their questions, resolve issues, and enhance their experience with personalized touches. It’s noteworthy that 13% of chat interactions lead to Direct Bookings, underscoring the power of tailored communication, and by fostering this relationship, you can encourage repeat visits and cultivate lasting loyalty among your guests. Ultimately, these strategies not only elevate guest satisfaction but also contribute significantly to the overall reputation and success of your hotel.

What is Fuel Mobile App & Digital Key?

Are you looking for creative ways to improve safety for your hotel's visitors and employees? The Fuel Mobile App & Digital Key offers a smooth, contactless process for check-in, check-out, and room access, minimizing face-to-face interactions between staff and guests, while also providing a unique convenience that sets your hotel apart from competitors. Designed for hotels of various sizes, this customizable mobile app solution seamlessly connects with your property management system and locking vendor in real-time, ensuring easy and effective operations. Moreover, the app features a messaging system that allows for ongoing communication with guests throughout their journey, significantly enhancing their satisfaction and engagement. By incorporating these innovative features, your hotel can create a more secure and connected atmosphere for everyone involved, ultimately leading to increased guest loyalty and positive reviews.

Media

Media

Integrations Supported

Google Business Messages

Integrations Supported

Google Business Messages

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Genuyn

Date Founded

2017

Company Location

United Kingdom

Company Website

genuyn.com

Company Facts

Organization Name

Fuel Travel

Date Founded

1995

Company Location

United States

Company Website

www.fueltravel.com/mobile-app-digital-key/

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

INTELITY Reviews & Ratings

INTELITY

Intelity
Grace Reviews & Ratings

Grace

Nevotek